- Oshkosh Corporation (Appleton, WI)
- …results-driven, customer-centric strategist who understands the fire apparatus industry, dealer- channel dynamics, and high-value service offerings-both online ... our trucks is personal. From innovation and expertise, to the customization and service . Our trucks are designed to perform under the toughest conditions.** At… more
- Berkshire Bank (Pittsfield, MA)
- …Continually advances level of knowledge to ensure the development of a full- service , omni- channel contact center which may include account opening, loan ... Hybrid - Pittsfield, MA - 99 North St Purpose/Objective: Provides superior customer service and demonstrates desire to help responding to calls from both internal… more
- JPMorgan Chase (Brooklyn, NY)
- … design/multi-touchpoing initiatives to shape end-to-end experiences across complex omni- channel ecosystems-creating journey maps, service blueprints, and ... to address business challenges through discovery research, strategic insight, and service design * Experience working within complex omni- channel ecosystems… more
- Teledyne (GA)
- …best practices for account and opportunity management, and champion customer service excellence. **Customer, Channel and Relationship Management:** + Proactively ... team. This position will champion our culture of providing customer service excellence. **Essential Duties and Responsibilities** **Strategic Leadership:** + Provide… more
- Blue Foundry Bank (Parsippany-Troy Hills, NJ)
- …order to mitigate risk and fraud + Maintains self-accountability for achieving target service levels and all channel center key performance indicators + ... you will be responsible for the delivery of exceptional levels of customer service through the bank's remote channels (telephone, email, chat, text, etc.). This… more
- TEKsystems (Deerfield Beach, FL)
- …* High school diploma or equivalent required. * Minimum of 2 years of customer service experience in a channel contact center. * Ability to work 9:30am-6:00pm ... Description As a Senior Customer Service Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling… more
- Walmart (Bentonville, AR)
- …+ 6+ years contributing to experience initiatives (in-store, web, mobile, omni- channel , AI-assisted experiences, self- service automation, etc.). + Demonstrated ... + Partner with cross-functional teams to define experience direction across omni- channel experiences for associates and members (web, mobile, support, self-… more
- Staples (Framingham, MA)
- …leading or scaling external, customer-facing mobile applications, ideally within eCommerce, service -based, or omni- channel environments (eg, retail, delivery, or ... of Stores), translating strategy into action, and driving alignment across omni- channel teams. What's needed- Basic Qualifications + Bachelor's degree in Business,… more
- Capgemini (New York, NY)
- …enablement). + Design target operating models for contact centers and service functions, including channel strategy, organizational structure, capability ... Role** + Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise goals (eg, cost transformation,… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …professional image of Financial Partners Credit Union via our Interactive Teller video channel . You will provide excellent service to all members of the ... credit union by identifying product and service solutions to meet their financial needs. Accurately and...or exceeded while maintaining a high level of member service + Balance teller transactions at the conclusion of… more
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