- Public Storage (Plano, TX)
- …Analyst to support our digital transformation initiative across voice and chat channels. This pivotal role translates stakeholder requirements into intelligent, ... customer journeys that leverage autonomous AI agents across voice and chat channels **Conversation Design & Prompt Engineering:** Design and architect natural,… more
- Dickinson Financial Corporation (Leavenworth, KS)
- …in a blended contact center environment consisting of interactive video, web chat , secure mail and online banking interactions. Client interactions will be handled ... through direct video, phone, email, live chat and other electronic forms of communication. The agent...forms of client-facing technology such as email and live chat in order to complete banking transactions provide client… more
- Leidos (Indianapolis, IN)
- …and maintain customer support content including knowledge articles, email templates, and chat scripts + Conduct regular content audits to ensure relevance, accuracy, ... to produce content that maintains consistency across phone, email, chat , and social media channels + Skilled in content...contact center technologies such as intelligent IVR, chatbots, live chat , VOIP telephony, and ACD systems + Understanding of… more
- CVS Health (Lincoln, NE)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for delivering ... in their preferred communication modality, whether via phone, video, or chat , for personalized and effective care. **Required Qualifications** + Valid, unrestricted… more
- Microsoft Corporation (Redmond, WA)
- …a seasoned **Senior Data & Applied Scientist** who will lead evaluation of Copilot chat and other canvas AI responses and drive quality improvement across a wide ... senior applied scientist who will lead evaluation of Copilot chat and other canvas AI responses and drive quality...equivalent experience. + Experience in building agents and or chat based AI systems. + Experience on large scale… more
- U-Haul (Phoenix, AZ)
- …+ Lead and support a team of agents as they assist customers via phone, chat , and email. + Guide agents in troubleshooting and determining the best outcomes for ... and support a team in real time across phone, chat , and email channels. + Excellent communication and interpersonal...+ Experience responding to and sending customer emails + Chat support experience + Proficiency with Excel and Word… more
- U-Haul (Phoenix, AZ)
- …receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same ... you will be helping multiple customers digitally or via chat . Interested in moving forward? Please apply on the...contacts. + Communicate with the customer via phone or chat in an efficient and courteous manner. + Ensure… more
- Archbright (Seattle, WA)
- …accurate, legally compliant, timely delivery of HR Advice on the HR hotline, mozzo chat , and HR Consulting services to our members. The HR Advisor often partners ... Advice to members via telephone, e-mail, videoconference, and mozzo chat . + Ability to effectively communicate to internal and...as assigned. + Support Advice team members in the chat channel. Essential Qualifications for the Role: + Experience… more
- Microsoft Corporation (Redmond, WA)
- …engineers to help achieve that mission. The Cloud Hardware Analytics & Tools ( CHAT ) Team within SCHIE develops advanced analytical and tooling solutions to support ... & SW components, Silicon development processes, and much more. CHAT Data Analytics & Engineering, a branch of ...CHAT Data Analytics & Engineering, a branch of CHAT , provides data support, machine learning and artificial intelligence… more
- TP-Link North America, Inc. (Irvine, CA)
- …resolving problems in a timely and efficient manner through live phone, chat , and email support. Additionally, you will document support tickets, escalate complex ... to service level agreements. Responsibilities: + Provide customer support by phone, chat , and email. + Troubleshoot and resolve networking related problems in a… more