- City of Norfolk, Virginia (Norfolk, VA)
- …Limited experience, basic navigation + Intermediate - Comfortable using core features ( chat , meetings, file sharing) + Advanced - Proficient with advanced features ... (channel management, integrations, etc.) + Expert - Able to train others or manage Teams administration 08 How do you handle a busy, stressful period with lots of customers? 09 What are your strategies to ensure excellent customer service? 10 Tell us about a… more
- Eaton Corporation (Woodridge, IL)
- …through excellent customer service skills + Manage daily phone, email, and chat volume to support internal and external customers + Communicate regularly with ... the channel sales organization to share and influence business intelligence **Qualifications:** **Basic Qualifications:** + Bachelor's Degree from an accredited educational institution + Minimum 1 year of professional experience in sales, customer support,… more
- Carrington (Madison, WI)
- …to all applicants: Carrington does not do interviews or make offers via text or chat .** Carrington is an equal opportunity employer. It is the policy of the company ... that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or… more
- H&R Block (Columbia, TN)
- …+ Ability to communicate clearly and calmly on the telephone, email, and chat and use effective customer service techniques with associates who may be under ... stress + Ability to work independently with minimal supervision + Customer service experience + Demonstrated decision making, analytical, and problem-solving skills + Demonstrated organization, prioritization, and project coordination skills + Effectively… more
- Fiserv (Berkeley Heights, NJ)
- …with Session Border Controllers or Twilio. + Proven ability to support voice, chat , and email channels, ensuring seamless customer experiences. + Experience with API ... integrations, third-party applications, and cloud Contact Center deployments. + Skilled in SQL databases, CI/CD pipelines, and DevOps practices for scalable, reliable solutions. + Familiarity with AI-driven automation and self-service tools for Contact Center… more
- Family Resource Home Care (WA)
- …+ Assist in managing and organizing incoming leads, contact forms, and website chat inquiries within the CRM and website backend software. This includes efficiently ... sorting and prioritizing these queries to ensure prompt and accurate follow-up, helping streamline lead management and enhance customer engagement. + Manage and update online listings and directories, address modifications, and new location listings, ensuring… more
- GRAIL (Durham, NC)
- …of contact when a customer interacts with GRAIL via phone, email, and chat . In addition to being responsible for receiving inbound communications from customers ... within GRAIL's virtual contact center environment, the CSC demonstrates a firm understanding of the importance of exceptional service within the realm of cancer care. The CSC is committed to personal and professional change and growth, meeting the needs of the… more
- SSM Health (St. Louis, MO)
- …the public and health care providers. + May utilize advanced technology with live chat and texting to assist callers with poison information or exposures. + May ... acquire knowledge of toxicological resources that are helpful in managing poison cases. + May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding… more
- SkyWest Airlines (St. George, UT)
- …+ Utilize multiple computer programs simultaneously with heavy phone call and chat volume + Monitor/ensure compliance with crewmember legalities + Make calls to ... crew members notifying them of schedule changes + Communicate and problem solve with other departments to provide an efficient operation **Minimum Requirements** **SkyWest Crew Schedulers come from a wide range of backgrounds, education, interests, and… more
- Frontdoor (Asheville, NC)
- …the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app ... also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com . **Responsibilities** **Summary: **This is a sales territory role Market… more