- Coinbase (Des Moines, IA)
- …and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help Center ... * Lead multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate with Product Managers to define… more
- Robert Half Technology (Westfield, IN)
- …of high-quality solutions. * Design and implement AI-driven agents and chat -based tools that function reliably within a multi-tenant architecture. * Integrate ... technical leadership roles. * Proven expertise in developing and deploying agent -based solutions utilizing frameworks like LangChain or AutoGen. * Strong… more
- Percepta (Dearborn, MI)
- …connect with consumers through a social media application whether it is via phone, video chat , or online chat . Advanced Guides will teach and guide guests and ... updates + Assist with daily and monthly data pulls/reporting + Monitor the agent knowledgebase application (AAF) for changes to content and suggest enhancements as… more
- Concentrix (Montgomery, AL)
- …Customer Service workspace + Implement Omnichannel capabilities such as: Live chat Voice SMS and social channels Unified routing Workstreams, sessions, and ... agent scripts Supervisor dashboards and real-time insights + Define...SLAs Knowledge base Omnichannel workstreams, channels, and unified routing Agent experiences ( Agent Workspace, Customer Service Workspace)… more
- TTEC (Englewood, CO)
- …. Build, mentor, and scale high-performing engineering teams focused on AI agent development and GenAI applications . Establish technical standards, best practices, ... code and provide technical guidance . Design and architect enterprise-grade AI agent frameworks and GenAI platforms . Establish DevSecOps practices and CI/CD… more
- Capital One (Indianapolis, IN)
- …so, Velocity Black harnesses the power of expert agents with 24/7 chat support, artificial intelligence, exclusive inventory, and inspiring content and interfaces to ... helping to support our tech and product partners in launching exciting new AI agent assist tools, ML personalization models, and more! Our mission is to enhance our… more
- Research Foundation CUNY (New York, NY)
- …RESPONSIBILITIES + Provide technical support to our Registry members through e-mail, chat , and phone. + Review documentation from Registry members and verify ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Microsoft Corporation (Redmond, WA)
- …the core systems that power [Microsoft 365 Copilot Chat ]( https://support.microsoft.com/en-us/copilot-microsoft365- chat ) delivering intelligence, quality, and ... to reason more effectively, respond faster, and support new capabilities in multi-modality, agent -based systems, and beyond + Advance the state of the art in model… more
- Rubrik (Morrisville, NC)
- …provide enterprise level technical support to our customers via phone, web, email, chat , onsite visits and other support channels as required. CSEs are responsible ... and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments...clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic… more
- Oracle (Des Moines, IA)
- …LangGraph or similar) + Familiarity with MCP (Model Context Protocol), A2A ( Agent -to- Agent protocol) and prompt engineering + Familiarity with front end ... UX for AI assistants ( chat UIs, dashboards) + Must have experience with public cloud platforms (AWS, Azure, GCP, OCI) and cloud-related technologies. + Ability to… more