- City of Durham (Durham, NC)
- …and social media. Address multiple conversations simultaneously, which is common in chat support . Troubleshoot and resolve issues related to products, services, ... corrects information for accuracy and completeness. + Provide proactive support and feedback: Analyze inquiries to identify and escalate...and follow up? (Such as customer responses to text, chat , on line app, web, and voice mails and… more
- Amazon (TX)
- …IT Technical Services Team, your main responsibility will be supporting the phone, chat , and ticket support queues, resolving technical issues, and ensuring ... using our ticketing system. * Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support… more
- Arvato Bertelsmann (Las Vegas, NV)
- …them through corrective steps. * Candidate will assist our customers via phone, email, chat & on-site support . * Must be meticulous and analytical to accurately ... service level * Respond to customer issues via phone, email, chat & on-site support * Perform remote troubleshooting through diagnostic techniques and pertinent… more
- TEKsystems (Allen Park, MI)
- …Key Responsibilities + Serve as the first point of contact for walk-in users and chat support . + Create and manage support tickets, ensuring accurate ... We are seeking an IT Concierge to provide first-line support for users experiencing issues with their devices. This...users who walk up with new issues, respond to chat inquiries, schedule appointments, follow up on repairs, and… more
- Mass Markets (Las Cruces, NM)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... specific project or handle blended inbound and outbound phone, chat , and e-mail interactions on behalf of multiple clients....role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer… more
- Mass Markets (Dallas, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... SERVICES REPRESENTATIVE (PART-TIME) We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services… more
- Comcast (Philadelphia, PA)
- … Support + Help maintain access pathways for enterprise AI tools (eg, Copilot Chat ) + Support employees through enablement resources, acting as a liaison to ... to empower every employee with AI capabilities by developing awareness, training, support systems, and measurement frameworks. The Analyst will help ensure that AI… more
- iPostal1 (Montebello, NY)
- …needs. + When specialized tasks are completed, transition to handling customer support through chat , email, and calls Performance Expectations: + Maintain ... of customer requests. + Provide clear, professional, and customer-centric communication. + Support standard customer service functions ( chat , email, calls) when… more
- Justworks (New York, NY)
- …inquiries from our small business customers' employees via phone, email, or chat + Provide expert-level support to customers around Justworks' continually ... Customer Support Advocate, Employees New York, New York Apply...customers and helping people + Strong written (email and chat ) and verbal (telephone) communication skills with acute attention… more
- Capital One (Mclean, VA)
- …do so, Velocity Black harnesses the power of expert agents with 24/7 chat support , artificial intelligence, exclusive inventory, and inspiring content and ... join Velocity Black in the AI/ML team, helping to support our tech and product partners in launching exciting...model outputs to monitoring ongoing performance. You will also support the various governance forums and tasks required to… more