- Mass Markets (GA)
- …and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and up-to-date ... including encrypted ones, are not allowed for accessing the clients Work at Home systems . + You must provide your own headset. Specific models will be recommended… more
- Nuvance Health (Norwalk, CT)
- *Description* At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and ... general support to office environment as directed and for coverage needs. 6. Obtains claim numbers for workers comp clients and enters into OHM and Eclypsis computer… more
- Mass Markets (Wichita, KS)
- …to understand customer needs and provide accurate solutions. + Research internal systems to locate missing information and coordinate with other departments as ... effective problem-solving and communication. + Stay current with training materials, system updates, and program knowledge. + Maintain confidentiality and protect… more
- Trinity Health (Lavonia, GA)
- …for distribution of analytical reports. **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational ... for correctness based on payer guidelines. Resolves items & ensures claims are billed accurately. Processes payments timely. **Minimum Qualifications** High school… more
- Mass Markets (Parkersburg, WV)
- …and concerns + Process payments utilizing the toll operations back-office systems + Manage in-person customer related inquiries regarding toll activities, ... that will likely include weekends + Cash handling experience on a computerized system + The ability to evaluate, troubleshoot, and follow-up on customer issues +… more
- Mass Markets (Parkersburg, WV)
- …and account questions + Process payments using toll operations back-office systems + Manage walk-up inquiries, complaints, and customer concerns with empathy ... + Basiccomputer and data-entry skills + Priorcash handling experience(computerized system preferred) + Strongorganizational, problem-solving, and conflict resolutionskills +… more
- UPMC (Pittsburgh, PA)
- …and chats from members and providers * Help members understand their health plan, claims , and benefits * Solve problems quickly and accurately to avoid repeat calls ... * Document all interactions in our system * Navigate multiple tools while staying focused and...updates * Stay up-to-date on health plan policies and system changes * Deliver compassionate, clear, and professional service… more
- Mass Markets (MS)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
- Mass Markets (Parkersburg, WV)
- …and general inquiries. + Process payments using toll operations back-office systems . + Handle in-person customer concerns, complaints, and toll-related questions. + ... diploma or equivalent required + Experience with data entry and computer-based systems + Fluent in spoken and written English + Strong organizational, written,… more
- Mass Markets (Savannah, GA)
- …troubleshootingabilities + Ability to type20+ WPMand navigate multiple systems confidently + Proficiency withMicrosoft Officeand familiarity withWindows operating ... systems + Reliable, punctual, and motivated with a strongwork...736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
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