- Mass Markets (Killeen, TX)
- …and cross-sell services to maximize customer value + Resolve inquiries using internal systems and team collaboration + Document customer interactions and claims ... (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Excellent problem-solving and conflict resolution abilities + Customer-focused… more
- Mass Markets (Savannah, GA)
- …focusing on first-call resolution + Research and retrieve information using internal systems ; collaborate with other teams as needed + Accurately document and ... process customer claims and interactions + Follow scripts, policies, and procedures...(Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Strong problem-solving, conflict resolution, and troubleshooting skills… more
- Mass Markets (Savannah, GA)
- …information; collaborate with other teams as needed + Accurately document and process claims , inquiries, and updates in company systems + Follow scripts, ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Surgery Care Affiliates (Birmingham, AL)
- …a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without ... selected for Primary insurance. + Utilize the centers selected vendor for claims and eligibility and/or individual payer websites to obtain eligibility, benefits… more
- Mass Markets (SD)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- University of Rochester (Rochester, NY)
- …software) fax/scanner, Microsoft Word, Excel, Access, Email, third party claims systems (ePaces, Connex), Epic Billing System , and various payer web sites. ... not been collected through routine billing and collection activities. Claim Resolution Rep III will make independent decisions as...Insurance Coverage tab), review payer website, or contact payer representative as to why claims are not… more
- Mass Markets (KS)
- …and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and up-to-date ... including encrypted ones, are not allowed for accessing the clients Work at Home systems . + You must provide your own headset. Specific models will be recommended… more
- US Tech Solutions (Columbia, SC)
- …of new employees and cross training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work ... information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer… more
- Mass Markets (Wichita, KS)
- …and cross-functional collaboration + Document all customer interactions and claims accurately + Follow client-specific scripts, policies, and compliance procedures ... (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Reliable, punctual, and self-motivated + Strong problem-solving, negotiation,… more
- Robert Half Office Team (Jackson, MS)
- …risks during customer interactions and follow proper procedures + Use internal systems to manage customer needs such as appointments, authorizations, claims , ... and home health services + Update and process PCP changes in the system Requirements Required Qualifications: + High School Diploma/GED or equivalent experience. +… more