- TEKsystems (Minneapolis, MN)
- …calls daily from members and healthcare providers + Answer questions related to claims , benefits, and eligibility with accuracy and empathy + Navigate internal ... systems to verify information and resolve inquiries in real time + Collaborate with teammates and leadership to improve service quality and member satisfaction +… more
- TEKsystems (Chino, CA)
- …calls with utmost professionalism. . Provide comprehensive support and details on claims . . Utilize call center software to efficiently manage interactions and data. ... satisfaction, and resolution rates. . Navigate multiple screens and software systems to assist customers effectively. Your availability is required Monday-Friday… more
- Paychex (West Henrietta, NY)
- …prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with ... issue completion in compliance with established Service Level Agreements + Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core… more
- TEKsystems (West Des Moines, IA)
- …assistance the customer needs Make outbound calls to members about their claims Investigate requests and problems, with some assistance from others Ask appropriate ... identify specific questions or issues while documenting required information in computer systems Intervene with care providers (doctor's offices) on behalf of the… more
- UPMC (Pittsburgh, PA)
- …You'll be the calm, confident voice guiding callers through coverage questions, claims , and leave-related concerns-providing peace of mind when it matters most. What ... right specialists and escalating concerns when needed. + Use multiple systems to multitask efficiently, listen actively, and type accurately-all while maintaining… more
- UPMC (Pittsburgh, PA)
- …through their health care journey. Whether it's helping with coverage questions, claims , or leave programs, you'll be their advocate and trusted resource. What ... the right specialists and escalating concerns when needed. + Use multiple systems to multitask efficiently, listen actively, and type accurately-all while delivering… more
- Oriental Bank (San Juan, PR)
- …to the appropriate sales team member. + Receives, records, and channels claims , and inquiries from customers or potential customers and provides applicable guidance. ... + Documents calls and service inquiries in existing bank systems and applications. + Escalates and refers customer matters to next-level management or appropriate… more
- US Tech Solutions (Columbia, SC)
- …of new employees and cross training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work ... information with discretion. + Ability to learn and operate multiple computer systems effectively and efficiently. + Required Software and Tools: Basic computer… more
- Surgery Care Affiliates (Belleair Beach, FL)
- …a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without ... and third-party reimbursement issues. + Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers… more
- Paychex (Rochester, NY)
- …multiple Paychex products. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with ... opportunities for process improvements + Demonstrates advanced skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core… more