- Paychex (Rochester, NY)
- …all client interactions Qualifications + Bachelor's Degree - Preferred + 1 year of Contact center or call center experience - preferred + proficient in MS ... prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with… more
- GAF (Parsippany, NJ)
- …incoming calls from property owners, roofing contractors, and internal business partners in a call center environment + Assist customers by opening new warranty ... claims upon request + Ability to resolve inquiries regarding...our internal and external customers regarding GAF's warranties and claims process + Ability to respond to inquiries accurately… more
- TEKsystems (Las Vegas, NV)
- …+ Experience in healthcare, medical or dental offices, or hospitality is a plus + Call center experience is welcome but not required Pay and Benefits The pay ... point of contact for member inquiries related to benefits, eligibility, referrals, claims , and other aspects of plan services. The ideal candidate will demonstrate… more
- TEKsystems (El Paso, TX)
- …Korean, OR Spanish) Must have: + Bilingual in a language + at least 1 year of call center + at least 1 year of healthcare experience + healthplan exp preferred ... for member questions and concerns regarding benefits, eligibility, referrals, claims and any other aspects of plan benefits and...while maintaining a professional demeanor. Additional Skills & Qualifications Call Center - 2+ years Bilingual in… more
- Mass Markets (Parkersburg, WV)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and… more
- UPMC (Pittsburgh, PA)
- …required. College degree preferred. + Minimum of 2 years of customer service and/or call center experience. + Proficient in typing required. + Proficient writing ... the calm, confident voice guiding callers through coverage questions, claims , and leave-related concerns-providing peace of mind when it...today and join a team that's redefining customer service-one call at a time. + High school diploma or… more
- Molina Healthcare (Savannah, GA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- UPMC (Pittsburgh, PA)
- …required. College degree preferred. + Minimum of 2 years of customer service and/or call center experience. + Proficient in typing required. + Proficient writing ... through their health care journey. Whether it's helping with coverage questions, claims , or leave programs, you'll be their advocate and trusted resource. What… more
- State of Colorado (Pueblo, CO)
- …Psych Tech - MI, LPN or QMAP + With checkoff completed by designated Regional center representative or earn within three months of hiring into this position. + ... arise in the area of staff compliance, including excessive call offs, missed swipes, tardiness, etc. + Identifies training...LPN or QMAP with checkoff completed by designated Regional center representative or earn within three months… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, 90017 ... net required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and Grievances is responsible for the centralized intake, logging and… more