- Brink's (Coppell, TX)
- …in coordination with internal project teams. + Act as the final escalation point for customer service issues, cases, and claims across multiple regions. + ... + Ensure successful implementation by project teams. Regional Vice Presidents + Ensure customer service quality and timely issue resolution. + Ensure readiness… more
- Needham Bank (Needham, MA)
- …transfers, and card lost stolen and claims intake. + Resolve complex customer service inquiries and trouble shoot and provide resolution to digital banking ... Job Descriptions: Job Summary: This position provides customer service and banking solutions, education...A Customer Care Center Specialist will advise, advocate and deliver on the service and… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …ROI. + Serve as a senior customer advocate , ensuring voice-of- customer feedback shapes roadmap priorities and service delivery. Operational Excellence + ... Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel:...related to 300 million patients, 4.4 billion total annual claims , and 1.8 million healthcare professionals at more than… more
- Corewell Health (Grand Rapids, MI)
- …and enrollment, care management, medical, pharmacy and behavioral health authorizations, customer service interactions, prescription claims , medical ... + 2 years of relevant experience Member of Provider Customer Service , claims , Legal and/or...health of our organization. As a health system, we advocate for equity as we care for our patients,… more
- The Hershey Company (IN)
- …Teams * Identify opportunities for cost control, process improvements and quality customer service . * / Clinical Responsibilities/* * Assessment, nursing ... practice, this person will act as a resource and advocate for both the employee and the company to...to, physical therapists, specialists, and/or Nurse Case Managers. * / Claims Management/* * Timely and accurate documentation of reported… more
- Walmart (Freeport, IL)
- …the company in vision care and patient engagement by delivering exceptional customer service through all patient interactions; maintaining and updating patient ... ensure overall coordinated and integrated patient care experience and high quality customer service . Develops and implements strategies to attract and maintain… more
- Walmart (West Jordan, UT)
- …and merchandised according to company policies, including proper handling of claims , returns, shrink, and damages. Presents and maintains merchandise presentation by ... with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying member needs,...new tools among team members. Serves as a brand advocate by valuing the member's experience in the TBC… more
- Hawaiian Electric (Honolulu, HI)
- …litigation matters including commercial, contract, personal injury, and property damage claims , from case inception to judgment and appeals; advising officers, ... development and implementation of the Companies' policies, procedures, and strategies; advocate the Companies' positions externally. + Provides legal services to the… more
- Zurich NA (Chicago, IL)
- …Management and development of robust new business and cross-sell pipeline + Serve as a customer advocate with a focus on improving the customer experience by ... as a subject matter expert and ensure a high-level service to customers. As an Executive Underwriter or AVP,...and 10 or more years of experience in the claims or underwriting support areaOR + Zurich approved Apprenticeship… more
- LA Care Health Plan (Los Angeles, CA)
- …of clinical standards of care and disease processes. Critical thinking skill. Excellent customer service skills. Ability to clinically analyze the most complex ... additional service needs according to specific program guidelines. Uses claims processing and care management software to look up member information, document… more