- Corewell Health (Southfield, MI)
- …in customer -facing service on phone or face to face; customer service , high volume call center, medical billing, insurance environment relevant to ... Essential Functions + Demonstrates high competency in responding to service inquiries from patients, providers within departmental guidelines. Professional and… more
- Point32Health (Watertown, MA)
- …the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions. ... of business. **Job Description** + Act as a member advocate ; clearly communicating the appeal and grievance process and...**Experience** + Required (minimum): 2-4 years' experience as a customer service or member services representative in… more
- Access Dubuque (Dubuque, IA)
- …scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service , empathy and compassion are the biggest assets in ... daily deposits. + Demonstrates initiatives to improve quality and customer service by striving to exceed ...financial assistance with their clinic/hospital bills to a Financial Advocate . + Perform functions other than described due to… more
- Walmart (Bernalillo, NM)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- Planned Parenthood of Greater New York (Schenectady, NY)
- …sense of accountability to patient experience. REQUIRED SKILLS/ABILITIES: Interpersonal * Excellent customer service and communication skills * Ability to remain ... errors or missing information. . Corrects errors and resubmits claims in PPGNY Reg Review WQ. . Work with...* Experience with phone and computer systems in high-volume customer service setting * Experience with insurance… more
- Mass Markets (MO)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... with key clients and stakeholders, serving as a trusted advisor and advocate for the company's value proposition. + Market Expansion:Lead initiatives to expand… more
- Beth Israel Lahey Health (Westwood, MA)
- …coordinate with drug manufacturers, PBMs and dispensing pharmacies. 6. Provides exceptional customer service to internal and external customers; resolves any ... and improving workflows. Results may impact the operations of one or more departments. ** Customer Service :** Ability to provide a high level of customer … more
- The County of Los Angeles (Los Angeles, CA)
- …Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE ... EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT...various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify… more
- Lowe's (Syracuse, NY)
- …final mile delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and ... Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control...dialogue with 3PL vendor partner(s) to address and resolve claims and complaints received involving customer delivery… more
- Ford Motor Company (Allen Park, MI)
- …to make a tangible impact on the quality and expertise of the Ford/Lincoln service network, directly contributing to customer satisfaction and the success of our ... Ford and Lincoln technicians in the world, ready to service the exciting vehicles of today and tomorrow. You'll...technicians, dealers, and analysis of repair data (eg, warranty claims , diagnostic trends) to proactively identify gaps and emerging… more