- Cardinal Health (La Vergne, TN)
- …Cardinal Health_** This role supports the Chargebacks Team within the Customer Operations department. Key responsibilities in this role include processing chargeback ... claims from pharmaceutical wholesalers to manufacturers, verifying membership, and...understanding of service level goals and objectives when providing customer support. + Works collaboratively to respond to non-standard… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …be called upon to serve as a point of contact for the client or customer . **Responsibilities** Job duties will include, but not be limited to: + Ensure project ... manage manning and staffing project efforts, and lead problem resolution efforts. + Interfaces with system or program contractors,...as a point of contact for the client or customer . **Qualifications** + BS or BA degree in Business… more
- Robert Half Office Team (Antioch, TN)
- …follow-up and counseling of past-due customers. + Establish and build customer relationships through delivering exceptional service. + Assigns duties to employees ... Works with past-due customers by developing a plan for resolution . + Delegates all collection activity on a daily...and follows up to ensure completion. + Process insurance claims for customers. Maintains proper insurance claims … more
- Truist (Greensboro, NC)
- …claims /inquiries escalated by internal departments and client service centers to resolution . Claims /inquiries related to Regulation E are met in accordance ... of payment/deposit exceptions, fraud, or banking experience. 7. Two years of customer service experience. 8. Excellent written and oral communication skills that… more
- Ball Corporation (Westminster, CO)
- …size / complexity), ensuring favorable terms for both the company and the customer + Negotiate settlements for large claims (eg, quality disputes, obsolete ... seamless customer experiences from inquiry to delivery. + **Issue Resolution :** Escalate and resolve supply assurance issues in partnership with supply chain… more
- ManpowerGroup (Salem, OR)
- …a timely and professional manner + Process orders, returns, exchanges, and warranty claims accurately using internal systems + Resolve customer complaints by ... + Track and follow up on open issues to ensure timely resolution and customer satisfaction + Collaborate with internal teams including Sales, Shipping, IT,… more
- Sunrun (Lehi, UT)
- …individual customer projects + Resolve field service escalations to resolution + Solve escalated tech support questions and provide recommendations on how ... effective execution of field service work through branch and partner relationships. Customer obsession, excellent communication and a desire to succeed are critical… more
- Geisinger (Danville, PA)
- …of a portfolio of accounts with respect to the successful adjudication of claims on a monthly basis. Job Duties + Performs professional and/or hospital billing ... to billing and collection functions, secondary collections, cash posting, A/R resolution , adjustments, credit balance resolution , revenue enhancement and cash… more
- UNUM (Creve Coeur, MO)
- …Activities (20% of role) + Support pre-sale, preparation of presentations, customer /broker call prep, benchmarking, claims experience and competitor analysis ... and Sales Rep for enrollment activities and supports the team, broker and customer and communicates effectively with all applicable parties. + Act as the enrollment… more
- Blue Cross and Blue Shield of Louisiana (Metairie, LA)
- …the incumbent must be in contact with:Staff in Sales and Marketing, Customer Service, Underwriting, Provider Contracting and any other department as needed to ... efficiently serve the customer or renew the group. Daily contact with brokers,...leaders or other group contacts to ensure timeliness of resolution . + Provides on-site training to brokers and group… more