- TekSynap (Washington, DC)
- …ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. This ... Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality… more
- DESC (Seattle, WA)
- …pick up a least 4 shifts per month. **MAJOR DUTIES AND RESPONSIBILITIES:** **Front Desk & Lobby - Client Interactions:** + Arrive promptly and complete ... DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and… more
- TD Bank (New York, NY)
- …this role. **Job Description:** Preferred Qualifications: TD Securities' Municipal Syndicate Operations Desk offers a unique opportunity to work in support of a fast ... and accepting incoming funds resulting from Municipal Syndicate, Remarketing and Trading Desk activity. + Monitoring and actioning trade exceptions in the Bloomberg… more
- Clark Construction Group, LLC (Mclean, VA)
- …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to manage and… more
- VaynerMedia (New York, NY)
- …Experience with Excel (Pivot tables, VLookups) and familiarity with DSPs (The Trade Desk , DV360) and or SSPs. Seasonal-oriented client exposure is a plus! ... Director team, you will manage the day-to-day stewardship of client campaigns, ensuring flawless execution from plan to IO...for modern living rooms + Tactical Buying & Negotiation: help lead the execution of Linear TV and CTV… more
- TekSynap (Arlington, VA)
- …**Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be responsible for managing and reporting ... for failing SLAs. + Present exemption requests to the client when SLA failures occur due to extenuating circumstances....3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM… more
- Koniag Government Services (Chantilly, VA)
- …knowledge of computer systems, networks, and enterprise applications + Experience with help desk ticketing systems and support metrics + Excellent verbal ... but are not limited to:** The Supervisory Technical Support Representative will oversee daily support operations and lead a...government contracting environments + Knowledge of call center or help desk management software + Knowledge of… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …of completion. + 0-2 years Personal Computer experience including customer support or Help Desk ; 0-2 years of customer service or public relations experience; ... The Service Desk (Tier 1) Support Contractor will serve as...limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level,… more
- TekSynap (Winchester, VA)
- …hybrid onsite/telework environment. + Possess in-depth knowledge and understanding of O&M, Help Desk , DevOps, Program Management, and software development + ... by the project including end users, computer services, and client services. + Defines project scope and objectives. +...with federal partners. Overall contract support consists of O&M, Help Desk , DevOps, Program Management, and software… more
- University of Pennsylvania (Philadelphia, PA)
- …Omnicell operational issues + Facilitate maintaining equipment/electronic functionality by submitting help desk tickets promptly for any malfunctioning equipment ... staff such as drug strength and dosage forms, and client pricing. Work sometimes involves communicating with veterinary and...requests for any needed repairs + Promptly submit IT help desk tickets when deemed necessary +… more