- CNO Financial Group (Carmel, IN)
- …timelines and deliverables. + Serve as the initial point of contact from the Client for any escalations and/or service delivery problems. Promote and facilitate ... external stakeholders. + Partner closely with Account Manager to drive client satisfaction, retention , reference-ability, and identify opportunities for growth.… more
- Mathematica (Woodlawn, MD)
- …Health, or International Development client management.** + Experience with customer acquisition and retention working directly with economic buyers, leading ... Sr. Director, Client Partner Team **Job ID** 2295 **Position Description:**...with Medicare and Medicaid data in a products or service delivery industry + Proven experience working in a… more
- NTT America, Inc. (Atlanta, GA)
- …a global partner management role. + Advanced experience in a sales environment and/or customer service role. + Advanced experience in the IT or professional ... aligned Lead Generation/Business Development Representatives. + Minimizes churn and maximizes retention in assigned accounts. + Drives client satisfaction… more
- Mathematica (Princeton, NJ)
- …development environment establishing sales goals and strategies + Experience with customer acquisition and retention working directly with economic buyers, ... Senior Client Partner / Client Partner (Remote...all-payer claims databases, health information exchange, education, and social service program data. + Deep understanding of positioning data… more
- Citigroup (San Antonio, TX)
- …**Education:** + Bachelor's/University degree or equivalent experience **Job Family Group:** Customer Service **Job Family:** Institutional Client Onboarding ... all account opening functions, as well as delivering excellent customer service and resolution of customer...client requirements and implements them correctly. Understands new customer requirements and ensures adequate support to new … more
- Siemens (Raleigh, NC)
- …for over 12,000 clients worldwide. Your leadership will directly influence product adoption, customer retention , and innovation. This role reports to the SVP, ... client support organization. As VP, Head of Global Client Support, you'll shape the future of customer...digital transformation initiatives, including AI and automation, to improve self- service and reduce resolution time by 35%. Define … more
- Highmark Health (Pittsburgh, PA)
- …and selling new products and services to existing accounts to ensure retention and growth of profitable business. Manages key groups with contracts generally ... RESPONSIBILITIES** + Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales… more
- AireSpring (Des Moines, IA)
- …Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, retention , ... "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in...address issues. + Develop and execute strategies to increase customer retention and reduce churn. + Identify… more
- Citigroup (Columbus, OH)
- …**Education:** + Bachelor's/University degree or equivalent experience **Job Family Group:** Customer Service **Job Family:** Institutional Client Onboarding ... The Client Onboarding Project Manager is a strategic professional...Advanced execution skills in a multi-tasking mode. Exposure to Customer Service and handling of system, testing… more
- SAP (Bellevue, WA)
- …**Role Specific Skills** Customer Value Account Governance Account Strategy Customer Success Management Customer Retention Relationship Building ... and upsell efforts + Manage through crisis and de-escalate customer situations + Identify a client 's desired outcomes and assist them in achieving these mutual… more