- ECP (Milwaukee, WI)
- …to detail, resourceful, and a strong ability to multitask + Superior internal/external customer service and strong collaboration skills + Early adopter of tools ... changes) + Own the client experience post-implementation, focusing on client growth, satisfaction, retention , and expansion opportunities + Monitor account… more
- ServiceNow, Inc. (San Diego, CA)
- …Work closely with Sales Teams to define and execute product adoption and customer retention plans + Provide prescriptive guidance on internal project/program ... the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact...- Human Resources + - Security Operations + - Customer Service Management + - IT Processes… more
- Five Star Breaktime Solutions (Nashville, TN)
- … and loyalty in an assigned Division/Region. CSM is charged with improving customer service experience, creating engaged customers and facilitating organic sales ... products and services. + Enhances Company's reputation for accepting ownership of customer service for the assigned Division/Region works with Division/Region… more
- Five Star Breaktime Solutions (Lagrange, GA)
- …and innovative breakroom solutions to our clients. We are seeking a motivatedCustomer Service Manager (CSM)to drive retention , client satisfaction, and ... Customer Success Manager {Dothan, AL}GA, LaGrange Customer Service Manager - Dothan, AL...a designated region. What You'll Do: + Build strong client relationships through regular visits and proactive communication +… more
- Semios (Shasta Lake, CA)
- …success plans aligned with client business goals. + Identify risks to customer success and retention , and implement mitigation strategies. + Advise customers ... change. The Customer Success Representative (CSR) supports the success and retention of Agworld's enterprise grower, farm manager and PCA customers by delivering… more
- Abbott (Hoover, AL)
- …with customer account; with a focus to improve economic profitability, increase customer loyalty, secure retention , and drive value expansion. + Act as ... and Sales Specialist teams; Value Expansion Representative; Area/ Regional Marketing; Customer Support Center and Technical Service ; Finance. This position… more
- Liberty Latin America (PR)
- …queues/skill sets over various customer contact channels. + Responsible for improving customer retention through programs and service provided to the ... by management. **How can you add value?** + Answers customer / client requests or inquiries concerning services, products,... customer contact channels. + Responsible for improving customer retention through programs and service… more
- ISMG - Information Security Media Group (Princeton, NJ)
- … enhancements. + Partner cross-functionally with sales, marketing operations, product, and customer support to deliver a seamless, high-value client experience. ... Marketing, Communications, or a related field. + 5-7+ years of experience in a client -facing Customer Success, Account Management, Client Services or Sales… more
- Advance Local (Grand Rapids, MI)
- … client success. + Step in to support team members in challenging client intersections, upsell, and retention client conversations. **Strategic Client ... services, timelines, and communication in a way that anticipates client needs and exceeds expectations. ** Service Oversight...and center. **What Success Looks Like** **:** + High client retention and satisfaction across your team's… more
- Somatus (Mclean, VA)
- …business plan, with projected revenue and steps required for success + Drive customer satisfaction and client retention + Identify customers' needs ... AVP, Customer Success will be responsible for customer retention , revenue growth & maintenance, and...and external goals and lead contracting, reporting, implementation, and service delivery efforts. This position should reside in EST… more