- New York Power Authority (White Plains, NY)
- …sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and growth plans and ... value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet… more
- ReSource Pro (Dallas, TX)
- …looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines). Your role The Customer ... a task or process for them + Provide exceptional customer service to customers + Deescalate frustrated...services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade,… more
- Casella Waste Systems Inc. (Oneonta, NY)
- …knowledge and competence in one or more technical areas of Casella's business and customer service and client relationship management\. Able to effectively ... create outreach campaigns, and generate new business opportunities and customer retention activities\. + Generates market interest...II:** 3\-5 years of progressively complex experience in the customer service and client relationship… more
- Oracle (Salt Lake City, UT)
- … customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue ... of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code...of time based on business needs. Disclaimer: **Certain US customer or client -facing roles may be required… more
- Wolters Kluwer (Providence, RI)
- …Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement ... Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or… more
- Validity (Boston, MA)
- …industry and/or customer success to ensure high levels of adoption and customer retention . Position Duties and Responsibilities + Manages a book of business, ... Experience, Skills, and Education + 3-5 years in a customer service /support role, managing customer ...for customer care and a focus on customer retention and outcomes. + Great communication… more
- ServiceNow, Inc. (Vienna, VA)
- …responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans + As a Customer Success Executive, you ... use of ServiceNow technology in the context of the client 's environment. + PMP preferred, project management experience required....and Management + Human Resources + Security Operations + Customer Service Management + IT Processes +… more
- ISC2 (Montgomery, AL)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Deloitte (Houston, TX)
- …the value of their brands and building marketing strategies to drive profitable customer growth and retention + Developing commerce strategies and supporting ... Join Deloitte to make a lasting impact by shaping client strategies and leading transformative change that benefits businesses...business cases that enhance customer acquisition and retention , fueling sustainable revenue… more
- Mass Markets (Wichita, KS)
- …Team-oriented with strong interpersonal skills Preferred + 1+ year experience in customer service , inside sales, technical support, chat, or administrative roles ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more