- Cotton Holdings (Hamden, CT)
- …like renovations. + Close deals by presenting tailored solutions that address client challenges, enhancing satisfaction and retention . + **Collaborate with ... a division of Cotton Holdings, Inc. is a leading full- service disaster restoration partner for commercial and residential properties...Manager to play a pivotal role in growing our client base, driving revenue, and expanding our footprint in… more
- BMO Financial Group (Newport Beach, CA)
- …Acts as the key service contact for clients. + Takes ownership of client issues and collaborates with others to resolve or escalates per guidelines. + Liaises ... stakeholders to build capability and drive business growth. + Meets high-quality service standards to maximize relationship retention and growth. + Develops… more
- Cushman & Wakefield (Tampa, FL)
- …technology, workplace design, amenities, and services to help drive employee engagement and retention for our client - ensuring people feel productive, healthy, ... the Cushman & Wakefield onsite account team for the client . This individual will be responsible for supporting the...with cross functional teams to obtain Voice of the Customer data (quantitative and qualitative) to capture service… more
- AssistRx (Orlando, FL)
- …product direction. + Performance Management + Own portfolio-level KPIs such as adoption, retention , patient outcomes, and client satisfaction. + Use data to ... of our product portfolio. This includes a mix of digital tools, service offerings, and integrated programs that support patient onboarding, financial assistance,… more
- Citigroup (Brooklyn, NY)
- …assigned branches to ensure a positive customer experience. Be accountable to client service scores. + Collaborate with Consumer and Wealth business partners ... relationships by identifying needs and maximizing opportunities while ensuring customer satisfaction and retention . + Foster teamwork...to deepen client relationships. + Work closely with the credit/risk team… more
- PVH Corp. (New York, NY)
- …management. ** Customer Experience & Community Engagement** + Champion a client -first culture by driving elevated service standards and personalized shopping ... with KPIs to drive traffic, increase conversion, and boost customer retention . + Inspire and lead by...brand. + Deep understanding of the NYC market, luxury client expectations, and community building. + Highly adaptable, organized,… more
- Compass Group, North America (Winchester, VA)
- …satisfaction and retention . + Empowers employees to provide excellent customer service . Establishes guidelines so employees understand expectations and ... food supplies. + Schedules staff based upon forecasted volumes. **Ensuring Exceptional Customer Service :** + Creates 100% resident satisfaction by providing team… more
- Mass Markets (AL)
- …reporting tools, and KPI monitoring. + Experience in handling first-party collections, customer service , or sales operations (preferred). + Knowledge of call ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- CompuCom (IL)
- …deliver consistent client experiences from onboarding through all phases of the customer lifecycle while promoting retention ; Client Satisfaction to be ... build, manage and develop a high performing team of Service Delivery Managers. They must have strong operations and...+ Program Management inserts any info gathered from the client like new app releases, end-user adds/takeouts, etc. Program… more
- Compass Group, North America (Centennial, CO)
- …satisfaction and retention . + Empowers employees to provide excellent customer service . Establishes guidelines so employees understand expectations and ... food supplies. + Schedules staff based upon forecasted volumes. **Ensuring Exceptional Customer Service :** + Creates 100% resident satisfaction by providing team… more