- Publicis Groupe (New York, NY)
- …for thought leadership, white papers, public speaking and townhalls on relevant Client Service topics. **Qualifications** + 15+ years of experience including ... data-driven Account leader with CRM expertise for a SVP, Client Partner role in our New York City office....with key clients. + Strategic CRM leadership to drive customer engagement and retention , with a deep… more
- Centre Technologies (Austin, TX)
- …business. You will prove Centre Technologies' value through long-lasting relationships and drive customer retention . Customer Success is essential to the ... this role involve conducting client meetings, initiating client communications, and working with our service ...scoping projects + Outstanding communication and presentation skills + Customer Service -oriented mindset with a passion for… more
- Citigroup (Columbus, OH)
- …Other job-related duties may be assigned as required. **Job Family Group:** Customer Service **Job Family:** Institutional Client Management **Time ... business and the upstream and downstream influences Demonstrated ability to provide outstanding client service at a senior level Exceptional written and oral… more
- Paycom Online (Oklahoma City, OK)
- …with EMAR/TSR/CRR to ensure a smooth and effective transition and continuity of exceptional customer service . + Consult the client to identify opportunities ... The CRR EM is responsible for retaining existing client relationships through usage, retention , and...metrics and customer satisfaction. + Drive revenue, retention , and growth while maintaining client satisfaction… more
- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred . CPP, FPC, APA, and/or SHRM-CP certified . Experience in customer service or previous client interfacing role . Experience in ... platform as you grow with our team. The Benefits Client Service Representative will act as the...prioritizing issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance… more
- Modernizing Medicine (Boca Raton, FL)
- …as needed. + Champion customer voice initiatives across departments, ensuring client perspectives shape service evolution and business strategies. + Provide ... 2024 Stevie American Business Award (Silver), New Product and Service : Health Technology Solution (Klara) Who we are: We... client satisfaction, measurable business outcomes, and long-term client retention within a fast-paced Healthcare IT… more
- Acxiom (Concord, NH)
- …, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner - Enterprise Account role serves as...Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from… more
- Sedgwick (Flagstaff, AZ)
- …**PRIMARY PURPOSE** : To determine account management strategies related to client service plans; to be responsible for retention of existing clients, ... + Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs....follow up for assigned clients. + Resolves all major customer service issues. + Identifies and solicits… more
- Cognizant (Bridgewater, NJ)
- …A Life Sciences Client Relationship Manager's shared measures are margin, revenue, client satisfaction & employee retention . The Life Sciences Client ... **Life Sciences Client Relationship Manager (Associate Director)** **Location: Central New...business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one… more
- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred + CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role + Experience in ... and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance...first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources… more
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