- Cengage Group (Phoenix, AZ)
- …responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through ... every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ **The Client Operations Manager will:** This role will work to… more
- UMB Bank (Kansas City, MO)
- …assist the CRM team in developing and managing ongoing institutional banking and investment service client relationships. + You will manage day to day and ... fund companies in the United States. As an Associate Client Relationship Manager, you will partner with the ...and training for clients, SLA reporting, and internal shared service team communication + You will support CRMs coordinating… more
- Mass Markets (Dallas, TX)
- …process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- BrightSpring Health Services (Scottsdale, AZ)
- …Bachelor's Degree in business or related field preferred + Previous experience in a client management, customer service , or client support role; previous ... and Axiom experience; previous experience in a project management and client -facing customer service role; strong background in administrative management… more
- Optiv (Louisville, KY)
- … client satisfaction surveys. Use data to drive continuous improvement in client interactions and service delivery + Build an ongoing feedback framework ... can be hired anywhere in the continental US_** The Client Experience & Loyalty manager will drive the strategic...This role sits at the intersection of marketing, sales, service , and revenue operations, collaborating across internal teams to… more
- Mass Markets (Las Cruces, NM)
- …process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a senior-level position ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Dow Jones (New York, NY)
- …sector knowledge is preferred, or understanding is advantageous + Proven experience in providing client support and service + Proven ability to work well within ... **About the Role** The Client Associate is a necessary team player, partnering...solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client… more
- City National Bank (Studio City, CA)
- …to support increases in the CSAT score * Collaborate with other departments as needed to service client needs or act as SME WHAT DO YOU NEED TO SUCCEED? ... * CLIENT SUCCESS SENIOR MANAGER * WHAT IS THE OPPORTUNITY? The Client Success Senior Manager is responsible for all aspects of maintaining the client … more
- Guardian Life (Newport Beach, CA)
- …seeking a Client Manager who will be the main contact for the client ongoing escalated service and relationship. They are directly accountable for client ... client experience. **You will:** + Assume overall responsibility for managing planholder/ client accounts for Premier brokers (2-999 lives) with the objective of… more
- BrightSpring Health Services (Tempe, AZ)
- …MBAWork Experience* Required: 5-10 years previous experience managing a team in a client management, customer service , or client support role; previous ... within a team* Desired: Previous experience in a project management and client -facing customer service role; strong background in administrative management with… more