- City National Bank (Los Angeles, CA)
- …a data-driven understanding of the client perspective on the bank 's product & service experience. Efforts involve gathering intake/requirements from ... * CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP...measurement programs * Define CX performance metrics for specific service and digital experiences * Generate and "QA" insights… more
- KeyBank (Portland, ME)
- … and consult with the KPB Officer. + Assist relationship team in client contact strategy (inviting clients to events, sending whitepapers, meeting follow-ups, ... Educate clients on digital or alternative resources, such as contact center support, wire transfer agreements, online mobile banking,... service -related work away from field and to Client Service Associates. This includes submitting … more
- Berkshire Bank (Pittsfield, MA)
- …banking. + Demonstrates excellent telephone etiquette, communication abilities, and client service skills to promote positive image for Bank . Lead through ... building opportunities, including new deposit accounts for customers. Key Accountabilities: + Client Service (Teller) Line Supervision and Operations 40% +… more
- UMB Bank (Jackson, MS)
- …testing, and industry standards required + Good written/verbal communication, organization and client service skills required + Ability to provide unparallelled ... **RETIREMENT CLIENT ADVISOR-DALLAS-FT. WORTH METROPLEX** The Retirement Client...in the business plan. This involves being the primary contact for new or existing customers, presenting formal product… more
- Columbia Bank (Pasco, WA)
- … for most clients, the Teller plays a key role in delivering on the bank 's Breakthrough Client Service Standards. With guidance from the Branch Manager ... proactive solutions and problem resolutions in alignment with the bank 's Breakthrough Client Service Standards....Professional Development: Grow your skills with our tailored premier banker programs. + Career Growth: Clear paths to achieve… more
- Enterprise Bank & Trust (Los Alamos, NM)
- …offering annual paid volunteer time off and charitable-matching opportunities. Voted a** **_Best Bank to Work For_** **by American Banker for multiple years, we ... Description:** **Summary:** The Financial Services Representative serves as the bank 's front-line customer service associate and is... problems, acting as the customer liaison between other bank departments. Follow up with the client … more
- Columbia Bank (Bend, OR)
- …for most clients, the Teller - Float play a key role in delivering on the bank 's Breakthrough Client Service Standards. With guidance from the Float Manager, ... proactive solutions and problem resolutions in alignment with the bank 's Breakthrough Client Service Standards....Professional Development: Grow your skills with our tailored premier banker programs. + Career Growth: Clear paths to achieve… more
- US Bank (Cincinnati, OH)
- …day-to-day daily contact between Private Wealth Banking customers and US Bank client calls and transactions and problem resolution, escalating items beyond ... At US Bank , we're on a journey to do our...working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental… more
- M&T Bank (Boston, MA)
- …Manages the customer experience for visitors to the office, ensuring exceptional service . **Primary Responsibilities:** + Serve as single point of contact ... scheduling. + Maintain reservation systems and manage scheduling, proper operation and service levels of common meeting, conference room, and hoteling spaces. +… more
- City National Bank (Des Moines, IA)
- …NEED TO SUCCEED? *Required Qualifications** * Minimum 5 years' experience in client service , banking operations or banking relationship management support ... with accurate, timely and extensive information to ensure quality service and client retention. Oversees the risk... Services * Act as primary liaison between the client and all areas of the bank .… more