- TekSynap (Eglin AFB, FL)
- … technical problems. Responds to telephone calls, email and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a ... + Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop + Monitors and… more
- ASM Research, An Accenture Federal Services Company (Redmond, WA)
- …in system outages and coordinate change though change management process. + Support collaboration across operations, development teams and external partners. + ... Support "tiger team" calls to streamline knowledge sharing and...of system issues. + Monitor solution performance according to client specification and SLAs, escalate as needed. + Other… more
- Truist (Charlotte, NC)
- …4. Coordinate with vendor as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours, and user community with ... review the following job description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support for Copilot M365 and Viva… more
- CBRE (Downers Grove, IL)
- …ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **Job Summary** Provides support and technical assistance to users for basic issues ... Contract Support Coordinator - Downers Grove, IL Job ID...expectations. Identifies issues, researches causes and provides solutions for Client Accounting and Real Estate Management teams. **Essential Duties… more
- Logan A/C & Heat Services (Dayton, OH)
- Technical Support and Operating Systems Specialist Logan A/C & Heat Services 57 reviews (https://www.indeed.com/cmp/Logan-Services,-Inc.-1) Dayton, OH 45414 ... in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to...timely, and comprehensive manner. . Confidentiality - Maintains all client communications and information confidential as per the code… more
- TekSynap (Radford, VA)
- …team including Cloud Architects, System Administrators, System Engineers, and Technical Project Managers. + Manage the implementation, administration, and ... support of customer projects within AWS and Azure cloud...maintaining professional communications with clients and stakeholders. + Offer technical and professional guidance aligned with the team's respective… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk/ Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, ... * Service internal and external customers cost effectively; log and track customer support requests * Escalate and redirect Help Desk Incidents to the appropriate … more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or ... Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: **Roles and...of system issues + Monitor solution performance according to client specification and SLAs, escalate as needed + Candidate… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and timely resolution of system issues. + Monitors solution performance according to client specification and SLAs. Serves as an escalation point on more complex ... issues. **Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred. + 3 years of operations experience providing application… more
- Truist (Raleigh, NC)
- …production support issues and optimizing workflows. 11. Actively mentor junior support engineers, fostering technical growth within the team. 12. Escalate ... complex or unresolved issues to senior engineers or technical experts when necessary. 13. Support the stability of applications and rapid resolution of issues by… more
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