- Kohler Co. (Kohler, WI)
- …to KPIs, SLAs, and delivery excellence. + Optimize licensing, support models, and managed service partnerships for cost efficiency and value realization. + ... Establish and track performance metrics such as Mean Time to Resolve (MTTR), service uptime, and SLA adherence. + Drive continuous improvement in IT operations… more
- IBM (Dallas, TX)
- …IBM and will be integrated in the IBM organization. Your recruitment process will be managed by IBM. IBM will be the hiring entity. This role can be performed from ... * Develop a thorough understanding of our products and service offerings to better align to client needs *...Ensure KPIs, CSAT are being met * Knowledgeable on cloud technologies (eg, AWS, Azure, GCP) and data engineering… more
- Huntington National Bank (Columbus, OH)
- …manage a high-performing team, work with partners to set and meet business service level agreement levels, plan and deliver work to expectations. + Strong ... data, data integration, master data management, dimensional/snowflake and de-normalized design, managed views, datamarts and analytical sandboxes. + Experience with … more
- Amazon (San Francisco, CA)
- …About Us: Twitch is the world's biggest live streaming service , with global communities built around gaming, entertainment, music, sports, ... will help define how our core business metrics are managed , as well as how other parts of the...requirements from stakeholders into actionable plans - Experience with cloud -native solutions - A history of implementing and upholding… more
- Insight Global (San Antonio, TX)
- …ELK stack ○ ConnectWise or similar PSA/RMM platforms -Prior experience in Managed Service Provider (MSP) environments, supporting multiple clients with varying ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- United Airlines (Chicago, IL)
- …securing commitments, and monitoring progress of deliverables from internal and external service provider teams. + Provide cost estimates and business case updates. ... project management, work requests, QA, etc.) and standards are established, effectively managed , and performed. + Remain informed of new technologies and/or business… more
- OhioHealth (Columbus, OH)
- …skills. + Excellent communication and interpersonal skills. + Liaison with managed service providers, vendors, operational leadership. + Ability to ... end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications. Leads in process… more
- MTA (New York, NY)
- …to ensure accuracy, compliance, ADA accessibility, customer safety, and minimal service disruption. + Coordinate with Station Operations and Maintenance divisions to ... (Station Operations) throughout all phases of capitally funded projects managed by C&D. + Coordinate with internal stakeholders within...in MS Office Suite + Proficient in CAD. + Cloud Based Filing Systems Selection Method: Based on evaluation… more
- Marriott (Bethesda, MD)
- …change and deployment deliverables (eg, presentations, job aids, communications, etc.). . Managed and delivers live webinars to US and Canada stakeholder teams ... presentation skills. . Self-starter with self-confidence, enthusiasm, and strong customer service orientation. . Demonstrated ability to develop and execute a… more
- UKG (Raleigh, NC)
- …best to represent UKG. **About You:** * 5-7+ years proven success selling cloud /SaaS solutions to C level. HRMS/Payroll experience a strong plus. * Consistently ... Time and Attendance solutions, consistently outperforming our competitors' products * Software-as-a- Service solution for the growing number of companies relying upon… more