- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Networking team within Government Cloud environments. This role will support 24x7 operations (shift work) for critical networking infrastructure including ... preferred or equivalent relevant experience. + 2+ years of experience in network operations or technical support **Security Requirements** + Active Secret level… more
- Commvault (NJ)
- … engagement, retention, and growth. You will gain hands-on experience in customer success operations , program design, and strategy execution while collaborating ... data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years,...with cross-functional stakeholders. **Responsibilities:** + Support the development and refinement of customer … more
- Pearson (Baltimore, MD)
- …reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Infrastructure and Cloud Operations **Job Family:** TECHNOLOGY **Organization:** Virtual ... + Assist with escalated school staff and student tech support issues as needed, resolving customer issues...Ser 2016, 2019, 2022) + Microsoft SQL + Google Cloud Directory Sync (GCDS) + Google Workspace Plus for… more
- CGI Technologies and Solutions, Inc. (Alexandria, VA)
- **On-Site Support Technician** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Alexandria **Position ID:** J0126-0970 ... on-site. You will join the United States Global Technology Operations (US GTO) team that supports and maintains information...the needs of our customers on-site. The position provides support to end-users on a variety of software and… more
- Capital One (Mclean, VA)
- Principal Associate, Data Scientist - Customer Management Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Bristol Myers Squibb (Princeton, NJ)
- …in their personal lives. Read more: careers.bms.com/working-with-us . **Description** : In support of Commercialization Strategy, the Sr. Manager of US Predictive ... Customer Engagement team develops and delivers analytical assessment, solution design and modeling capability relating to US customer experience and engagement… more
- SAP (Plano, TX)
- …digital innovation, customer value, and sustainable growth. The portfolio includes SAP Cloud for Customer , SAP Commerce, SAP Emarsys Customer Engagement, ... benefit options for you to choose from. **About SAP Customer Experience (CX)** SAP Customer Experience (CX)...please send an e-mail with your request to Recruiting Operations Team: ###@sap.com. For SAP employees: Only permanent roles… more
- Univision Communications, Inc (Miami, FL)
- … Care function, ensuring exceptional service quality and leveraging insights from support interactions to improve customer experience.* Develop and execute CRM ... leadership position (Director, VP, or equivalent).* 5+ years leading CRM or customer care operations in streaming, digital media, or other subscription-based… more
- CommonSpirit Health (Englewood, CO)
- …role with this unique position, which will not only deliver exceptional consumer support but also pioneer new solutions, leveraging the power of Epic and emerging ... technologies. The Senior Manager, Consumer Experience Growth & Support is a dynamic people leader responsible for converging and advancing our consumer-facing IT … more
- Wheeler Machinery (Salt Lake City, UT)
- …:** + Handle transferred calls to assist with escalated incidents or VIP customer support needs, ensuring a seamless escalation process. + Accept incoming ... technical issues. + Utilize strong verbal communication and telephone skills to support team collaboration and effective customer interactions. + Demonstrate… more
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