- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support,… more
- IQVIA (Durango, CO)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... to Remote US)_ As the only global provider of commercial solutions, IQVIA understands what it takes to deliver...via telephone, email, fax, or other available means of contact to the Support Center + Quickly… more
- CoreSite (Denver, CO)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... customer service agents working on a variety of commercial , state, and federal projects. As a team coach...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Vontier (Akron, OH)
- …Strategic Contact Center Operations will lead strategic contact center teams to deliver an exceptional customer experience. The role will focus on ... alignment, continuous improvement, and people development. This position will be heavily customer and external facing. This is an onsite position that may have… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- NTT America, Inc. (Sacramento, CA)
- …inclusion - it's a place where you can grow, belong and thrive. The Data Center Technician provides a working level of data center knowledge and is responsible ... for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Data Center Technician… more
- Three Saints Bay (Martinsburg, WV)
- … for managing all contractor personnel assigned to the contact center support services, ensuring seamless execution of customer service operations in ... or 3 personnel), and monitors team performance using tools like the Avaya Aura Contact Center and MMLD databases, providing weekly and monthly progress reports… more
- Three Saints Bay (Martinsburg, WV)
- …+ Oversees the quality assurance and performance monitoring functions for the contact center , ensuring all customer service operations meet ... conducting regular quality control inspections using the Avaya Aura Contact Center system and MMLD database to...and monthly report. + Perform detailed quality assessments of customer interactions, reviewing a sample of calls, emails, and… more