- Mass Markets (Killeen, TX)
- …other departments to resolve complex inquiries. + Accurately document customer interactions and claims . + Use our knowledge base and training to answer questions and ... or admin roles. + Experience in a contact center or government-related work. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe… more
- Mass Markets (Wichita, KS)
- …effective, timely resolutions. + Use internal systems to manage accounts, process claims , and retrieve information. + Identify opportunities to upsell or upgrade ... interpersonal skills. + Comfortable working in a dynamic, fast-changing environment. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI,… more
- Mass Markets (Savannah, GA)
- …collaborate with other departments as needed + Accurately document customer interactions and claims + Use training and knowledge base tools to answer questions while ... or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Killeen, TX)
- …collaborate with other teams as needed + Accuratelydocument and process customer claims and interactions + Follow scripts, policies, and procedures while using ... back-office roles + Prior experience withcontact centers or government-related accounts COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI,… more
- Mass Markets (IA)
- …departments to resolve complex inquiries + Accurately document customer interactions and claims + Follow scripts, policies, and procedures while using your training ... skills and the ability to build relationships with your team and customers COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe… more
- Mass Markets (Savannah, GA)
- …collaborate with other teams as needed + Accurately document and process claims , inquiries, and updates in company systems + Follow scripts, policies, and ... + Prior state or federal work experience + Previous contact center experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe… more
- Mass Markets (Wichita, KS)
- …to resolve complex inquiries. + Accurately document customer interactions and claims . + Follow scripts, policies, and procedures while applying your training ... or administrative roles. + Experience in a contact center or government-related work. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Wichita, KS)
- …across systems to support customer needs. + Accurately document interactions and process claims . + Guide customers through options to find the best solutions. + ... sales, or administrative roles + Experience in state or federal work environments COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Wichita, KS)
- …departments to resolve complex issues + Accurately documenting customer interactions and claims in internal systems + Using available resources and training to ... passion for helping others + Comfort working in a fast-paced, evolving environment COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Killeen, TX)
- …departments as needed + Accurately document customer interactions and process claims + Follow all client-specific procedures, scripts, and compliance requirements + ... environment + Team player with a positive attitude and strong interpersonal skills COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more