- City of Palo Alto (Palo Alto, CA)
- …and efficient operation of customer owned gas appliances. + Investigates complaints and provides emergency service regarding operational problems with utility ... operation of the appliance. + Performs field investigation of high bill complaints and provides routine field services for the Utilities Customer Service Center.… more
- Catholic Health Initiatives (The Woodlands, TX)
- …Serves as the point of contact for patient and external customer complaints . Investigates and reconciles complaints relating to practice operations. Monitors ... the payroll system to help control employee time management. May also be responsible for directly evaluating and disciplining staff members. Assists the Practice Manager to facilitate training of new hires, reoccurring training, and other training initiatives.… more
- Army National Guard Units (Colchester, VT)
- …Informs subordinates of agency policies and programs. Hears and resolves complaints from employees, referring grievances and more serious unresolved complaints ... to a higher level supervisor or manager. Effects minor disciplinary measures such as warnings and reprimands and recommends other action in more serious cases. Identifies developmental and training needs of subordinates and provides and/or arranges for needed… more
- Chobani (New Berlin, NY)
- …. Manage consumer complaint program, lead all investigations related to consumer/customer complaints , and lead a cross functional team to reduce complaints . ... . Collaborate with site supply chain partners to investigate quality related issues and assist in process improvements that impact quality, food safety, and operational efficiencies. . Provide training to employees in CI tools and techniques. . Partner with… more
- Fresenius Medical Center (Indianapolis, IN)
- …and efficient manner. Reports all new or unusual incidents, information, complaints or problems to the applicable Apheresis Managers and/or hospital personnel, ... QAI activities. + Responsible for reporting all new or unusual incidents, information, complaints , or problems to the Inpatient Program Manager and other parties per… more
- Tarleton State University (Stephenville, TX)
- …. Greets customers and responds to difficult customer inquiries and complaints . . Explains and applies policies and procedures. Investigates and researches ... customer complaints and participates in resolving problems. Assists in the development of office procedures. . Helps train and advise staff. Compiles data to prepare… more
- BD (Becton, Dickinson and Company) (Columbus, NE)
- …effective CAPA process focused on reduction of causes of customer complaints , non-conformances, excursions, rejections and waste. + Assesses and builds ... Engineering capability of the designated BU. + Engage and deploy zero customer complaints program. + Support the designated BU to meet: CPM, Financial goals, Waste… more
- Cummins Inc. (Tampa, FL)
- …to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work ... to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work… more
- Bridgestone Americas (Braintree, MA)
- …retail sales management + Problem solving as it relates to customer complaints + Aptitude to manage inventory, order scheduling, and ongoing merchandising displays ... + Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty + Teammate and customer communication skills +… more
- Salt Lake City Corporation (Salt Lake City, UT)
- …to determine if prosecution is warranted. May negotiate settlement of complaints to facilitate their termination and eliminate trial expense. + Provides ... and assistance to citizens involving a wide variety of problems, complaints , grievances, citations and dissatisfactions. + Consults with and advises Police… more