- Iowa Department of Administrative Services (Des Moines, IA)
- …resolve problems with state and local government agencies. We handle about 6,000 complaints annually on a wide variety of issues, including police conduct, city and ... children and the elderly. A sizeable proportion of the office's complaints involve corrections-related issues such as disciplinary matters, constitutional rights,… more
- AON (The Woodlands, TX)
- …service to our customers by initiating benefits, answering questions, and handling complaints for Debt Cancellation programs + Initiate benefits (claims) and process ... as needed. + Document details of customer's inquiries and/or complaints and the actions taken to resolve their issues...as needed. + Document details of customer's inquiries and/or complaints and the actions taken to resolve their issues… more
- New York State Civil Service (Albany, NY)
- …(Albany) of the OAG.Consumer Fraud Representatives at the OAG mediate consumer complaints of fraud, perform field investigations and activities related thereto, and ... limited to, the following: Processes consumer inquiries and formal complaints : * Responds to online complaints and...and formal complaints : * Responds to online complaints and telephone consumer intake questions. * Assist consumers… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …addressing equal access issues. Provides data analytics relating to the Complaints Program, Disability Program, and the Affirmative Employment Program. Responsible ... procedures and practices for legal compliance and effectiveness. Reports to Complaints Program Manager. Duties and Responsibilities: -Monitor the effectiveness of… more
- Lactalis American Group Inc. (Buffalo, NY)
- …for managing product quality-related customer communications, resolving quality complaints efficiently, analyzing customer feedback, and ensuring that all ... Quality Issue Management . Receive, log, and investigate product quality complaints from customers, distributors, and retail partners. . Coordinate internal… more
- LA Care Health Plan (Los Angeles, CA)
- …Specialist II will receive, investigate and resolve member and provider complaints and appeals exercising strong independent judgment. This position will provide ... resolution of complaints in compliance with Centers for Medicare and Medicaid...position is further responsible for tracking, trending and reporting complaints and appeals, as well as participating in internal… more
- Republic Finance, LLC (Baton Rouge, LA)
- …letter, email, etc.) to identify, clarify, and understand the questions, concerns, complaints , or other issues they raise related to Republic Finance or their ... team, and various Support teams to research and investigate consumer questions, concerns, complaints , or other issues, and to help identify areas where branches may… more
- Transdev (San Francisco, CA)
- …payment for fare media purchases via telephone and accepting/recording passenger complaints /compliments. This position will be trained in those areas of specific ... review, investigate and respond meaningfuly in writing to all customer complaints , working closing with quality service telephone representatives, service provider… more
- Highmark Health (Natrona Heights, PA)
- …and family concerns. Duties include service recovery and resolution of complaints , management of complaint and grievance process, patient and family advocacy, ... **ESSENTIAL RESPONSIBILITIES** + Effectively triage, investigate, resolve and document complaints and grievances while ensuring adherence to the Patient Bill… more
- Northwell Health (Glen Cove, NY)
- …171270 Job Description Investigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring ... + Investigates and collects patient information regarding a variety of complaints or grievances from patients, families, and visitors. + Interacts with… more