- Billings Clinic (MT)
- …Control Practitioners, Patient Safety, and Patient Experience for resolution of care complaints and issues related to the quality of patient care and services. ... * Demonstrates understanding of high reliability organizing (HRO) principles through use of Universal Skills and behaviors that promote quality and safety for both patients and employees. * Utilizes HRO Universal Skills in daily work. Minimum Qualifications… more
- Banner Health (Greeley, CO)
- …policy and training. 6. Investigates and completes written reports of complaints , critical security incidents and unusual activities involving patients, employees ... and visitors. Maintains an accurate log of all relevant security activities during each shift. 7. Professionally testifies in criminal court, state hearings and review boards when required. 8. Based on area of assignment may assist in the maintenance and… more
- Walmart (Allentown, PA)
- …of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans ... to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and… more
- Geisinger (Scranton, PA)
- …patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints . + Notifies patient or guarantor of anticipated financial ... responsibility including copays, deductibles, or coinsurances and collects accordingly. + Performs cash posting following department guidelines. + Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. +… more
- Baylor Scott & White Health (Dallas, TX)
- …concerning practice services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Assists with medical records duties as requested. ... **KEY SUCCESS FACTORS** Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat,… more
- STG International (Washington, DC)
- …should there be an unusual incident. Customer Service + Manage customer/agency complaints professionally. + Elevate concerns to your Health Fitness or FOH Manager. ... Required Skills + Must demonstrate proficiency in group fitness instruction. + Must possess excellent oral and interpersonal communication skills. Required Experience + National certification in group fitness if teaching general classes such as strength,… more
- Signet Jewelers (Chattanooga, TN)
- …including personnel and security concerns, merchandising needs, etc. + Responds to Guest complaints and issues in a prompt and courteous manner in partnership with ... the General Manager. + Assists management team with primary responsibilities in their absence. Other essential responsibilities + Acts in a manner that aligns with Signet's Core Values and respects Guests and Team Members. + Consistent, regular scheduled… more
- The Yarrow Group (Jackson, WY)
- …are met and adhered to. Remain calm and alert, and resolve guest complaints within guidelines. Protect guest sentiment by representing and promoting the hotel and ... dealing positively with the public. Follow the LEARN model + Promptly answers the telephone and email inquiries from internal and external communication streams. Inputs messages into the computer and advises other associates of special guest needs. Retrieves… more
- Houston Methodist (Sugar Land, TX)
- …morgue area. + Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes ... recommendations as needed for all emergent situations. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness… more
- Compass Group, North America (Cambridge, MA)
- …changes and resolves problems. + Interacts with customers and resolves complaints in a service-oriented manner. + Demonstrates complete understanding of menu ... items. + Instructs staff on work expectations for catered functions. + Helps staff set up rooms to desired specifications. + Assembles and delivers food and supplies to scheduled locations. + Serves food and beverages to guests. + Returns food, beverages,… more