- RWJBarnabas Health (Belleville, NJ)
- …Ensures that patients and families receive timely responses to all complaints . Collaborates with Department Heads to identify patient satisfaction needs and ... up accordingly + Monitors appropriate Department Heads are notified of all complaints registered by letters, patient surveys and telephone calls. + Develops and… more
- Baylor Scott & White Health (College Station, TX)
- …daily questions and problems about patient care or concerns. Addresses patient complaints or incidents. Works to resolve issues before they become liability claims. ... + Receives information from team members who manage complaints and the Ethics Hotline about patient care processes...The CRM will help team members address or resolve complaints and Ethics Hotline reports. + Addresses grievances involving… more
- State of Minnesota (St. Paul, MN)
- …case management of the Board's complaint-related case load to ensure efficient handling of complaints filled with the Board. This includes but is not limited to: + ... issues and making appropriate recommendations + Assisting Board members in analyzing complaints filed against applicants and licensees of the Board + Coordinating… more
- Graphic Packaging International, LLC (Elk Grove Village, IL)
- …assigning, directing work, appraising performance, rewarding/disciplining employees, addressing complaints , and resolving problems. + Responsible for the ... in SQF Root Cause and Corrective Actions (from customer complaints , SQF audits, validation, and verification activities) as required...+ Report any potentially unsafe SQF conditions or customer complaints to a person of authority to record and/or… more
- Army National Guard Units (Centennial, CO)
- …Emphasis Programs, the Affirmative Employment Plan, Alternate Dispute Resolution, and Complaints Processing System for the Army and Air National Guard population ... against; insures the timely, fair and impartial consideration and disposition of complaints ; maintains and secures all documents pertinent to informal and formal … more
- Orlando Utilities Commission (Orlando, FL)
- …you will do:** + Serve as the first point of contact for employee complaints and concerns. + Provide clear, empathetic, and unbiased counsel to employees and ... the initial contact and liaison for intake and assessment of employee complaints ; + Handles routine human resource inquiries related to policies, including providing… more
- Veterans Affairs, Veterans Health Administration (Albuquerque, NM)
- …and advancement of the Medical Supply Technicians on respective shifts. Resolve complaints from employees, referring group grievances and more serious unresolved ... complaints to a higher-level supervisor or manager. Identify developmental...Provide informal feedback and evaluate employee performance. Resolve informal complaints and grievances. Develop work improvement plans, recommending personnel… more
- Orlando Utilities Commission (Orlando, FL)
- …and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at ... products or services, take or enter orders, or obtain details of complaints ; + Resolve customer's service or bill-related concerns by ordering appropriate… more
- Actalent (Kenosha, WI)
- …with the Service department. + Facilitate and assist in initiating customer complaints , including providing RMAs promptly. + Communicate timely updates to customers ... throughout the complaint process. + Review complaints to assess reportability, containment needs, safety risks, regulatory compliance, defect analysis, root cause,… more
- PruittHealth (Lutz, FL)
- …5. Reviews 24-hour report and conducts appropriate family contact and follow-up. Complaints from residents and families are addressed in a timely manner. The ... property and civil rights, including the right to wage complaints . * Complies with corporate compliance program. * Reports...property and civil rights, including the right to wage complaints . * Complies with corporate compliance program. * Reports… more