- Howard University Hospital (Washington, DC)
- …Patient Advocate , you will: Addresses patient and family concerns and complaints and resolution in conjunction with service-line leaders, according to regulatory ... and accreditation requirements and guidelines. Collaboration for complaints and grievances will include, but is not exclusive to, other members of the Quality,… more
- Abbott (Abbott Park, IL)
- …on-site support to proactively maintain product performance or resolve customer complaints with ADD products for hardware; software and reagent issues. Investigate ... the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. + Recognizes and… more
- Sutter Health (San Francisco, CA)
- …potential issues to his/her team leader as appropriate. * Manages complaints and occurrences, providing short-term resolution and/or escalating as appropriate. ... Initiates documentation of complaints and occurrences. * Maintains focus on the customer...on the customer by initiating service recovery for significant complaints or occurrences. * Identifies, interprets, analyzes, and research… more
- MyFlorida (Fort Lauderdale, FL)
- …environment. This position is responsible for reviewing Medicaid managed care claim complaints and determining managed care compliance with the SMMC contract as it ... include: Analyzes programmatic reports of claims and provider reimbursement issues/ complaints to determine managed care plan compliance with contract provisions.… more
- Veolia North America (Jersey City, NJ)
- …connections, illegal connections/uses, etc. + Reports unresolved customer inquiries and/or complaints to the supervisor. + Prepares and submits the necessary ... meter investigations on customer's premises in connection with pressure complaints , poor supply complaints , water quality, leaks, etc. + Adhere to all company… more
- Catalent Pharma Solutions (San Diego, CA)
- …and inspection readiness by leading investigations and managing deviations and complaints with precision and accountability. This role facilitates Rapid Response ... regulations, corporate policy or site procedures + Manage timelines for investigations/ complaints to ensure that reporting is performed on time and investigations/… more
- Zions Bancorporation (Cypress, TX)
- …and services. + Resolve and respond to client service concerns, complex client complaints and questions. + Direct the work of managed employees to include scheduling ... + Recommend promotions or other changes in employee status, handles employee complaints and grievances, disciplines employees, apportions the work and determines the… more
- City of New York (New York, NY)
- …Unit. The Consumer Services Unit processes and mediates thousands of consumer complaints each year. Under the supervision of the Assistant Director of Intake, ... members comply with applicable protocols; - Assisting staff with consumer-related complaints requiring direct supervisory input; - Performing intake work related to… more
- MyFlorida (Tallahassee, FL)
- …Equal Employment Opportunity (EEO), sexual harassment, and similar types of requests/ complaints that require special consideration and handling. Ensures responses to ... all such requests/ complaints are fair and consistent throughout the program area....FSWP, ADA, EEO, sexual harassment, and similar types of requests/ complaints ;AND/OR(3) handling disciplinary actions. SPECIAL NOTES: To be considered… more
- UGI Corporation (Rocklin, CA)
- …inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on ... customer's understanding. + Acknowledge and resolve customer concerns; promptly escalate complaints when needed. + Process orders, forms, applications, requests, and… more