- JPMorgan Chase (Columbus, OH)
- …take charge of the general management of controls, customer experience/ complaints , incident management, and operational efficiencies for Transfers, External Account, ... identifying risk and controls, and understanding customer feedback and complaints to advocate for the best path forward. **Job...share the Voice of the Customer. This includes reviewing complaints , surveys, and other feedback channels. This is a… more
- Baylor Scott & White Health (College Station, TX)
- …daily questions and problems about patient care or concerns. Addresses patient complaints or incidents. Works to resolve issues before they become liability claims. ... + Receives information from team members who manage complaints and the Ethics Hotline about patient care processes...The CRM will help team members address or resolve complaints and Ethics Hotline reports. + Addresses grievances involving… more
- Army National Guard Units (Centennial, CO)
- …Emphasis Programs, the Affirmative Employment Plan, Alternate Dispute Resolution, and Complaints Processing System for the Army and Air National Guard population ... against; insures the timely, fair and impartial consideration and disposition of complaints ; maintains and secures all documents pertinent to informal and formal … more
- Orlando Utilities Commission (Orlando, FL)
- …you will do:** + Serve as the first point of contact for employee complaints and concerns. + Provide clear, empathetic, and unbiased counsel to employees and ... the initial contact and liaison for intake and assessment of employee complaints ; + Handles routine human resource inquiries related to policies, including providing… more
- Orlando Utilities Commission (Orlando, FL)
- …and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at ... products or services, take or enter orders, or obtain details of complaints ; + Resolve customer's service or bill-related concerns by ordering appropriate… more
- Veterans Affairs, Veterans Health Administration (Albuquerque, NM)
- …and advancement of the Medical Supply Technicians on respective shifts. Resolve complaints from employees, referring group grievances and more serious unresolved ... complaints to a higher-level supervisor or manager. Identify developmental...Provide informal feedback and evaluate employee performance. Resolve informal complaints and grievances. Develop work improvement plans, recommending personnel… more
- PruittHealth (Lutz, FL)
- …5. Reviews 24-hour report and conducts appropriate family contact and follow-up. Complaints from residents and families are addressed in a timely manner. The ... property and civil rights, including the right to wage complaints . * Complies with corporate compliance program. * Reports...property and civil rights, including the right to wage complaints . * Complies with corporate compliance program. * Reports… more
- Sallie Mae (Indianapolis, IN)
- …include, but not be limited to, supporting the team with review of complaints received from debt buyers and collection agencies, research of account inquiries, ... and collection agencies. + Log and track third-party debt buyer and agency complaints , including Salesforce entries. + Communicate any complaints internally. +… more
- Marion Independent School District (Marion, IA)
- …and affirmative action laws and policies, including but not limited to complaints of discrimination, will be directed to the Affirmative Action Coordinator by ... , Iowa 52302; or by telephoning ###. Inquiries or complaints regarding sex discrimination may be referred to the...action laws and policies, including but not limited to complaints of discrimination, may also be directed in writing… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …and hydraulic pressure tests on elevators. + Investigating accidents and complaints involving lifting devices. + Inspecting and recommending shutdown of lifting ... safety and hydraulic pressure tests on elevators; + Investigates accidents and complaints involving lifting devices; + Investigates complaints ; + Inspects and… more