- City of Stockton, CA (Stockton, CA)
- …City laws regarding stray, dangerous and nuisance domestic and wild animals; investigate complaints and perform related work as assigned. The incumbent will work a ... regarding stray, dangerous and nuisance domestic and wild animals; investigates complaints ; patrols assigned areas; captures animals; performs other duties related… more
- Veterans Affairs, Veterans Health Administration (Oklahoma City, OK)
- …VCCR process, including complaint resolution, data capture and analysis of issues/ complaints to make system improvements Assists SLAs and front-line staff in ... resolving issues that occur at the point of service, while also addressing more complex complaints that were not able to be resolved at the point of service Explores… more
- CVS Health (Sacramento, CA)
- …with respect to letter content and turn-around time for appeals, complaints and grievances handling. -Independently researches and translates policy and procedures ... modified case load including but not limited to:-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon… more
- American Electric Power (Pulaski, VA)
- …timely investigation, resolution and remediation of customer issues and complaints , with accurate documentation. Maintain compliance within Utility Commission ... guidelines. Applies basic techniques to formulate analysis of high bill complaints and provide reasonable explanations to customers. Guide customer towards possible… more
- TE Connectivity (Fuquay Varina, NC)
- …Engineer, you are responsible for: * Act as the point of contact for customer complaints . Handle customer complaints and issues and ensure these are resolved in ... teams of direct and non-direct reports to address customer issues. Ensure that customer complaints and issues are resolved with a sense of urgency * Bring the Voice… more
- Highmark Health (Boise, ID)
- …and family concerns. Duties include service recovery and resolution of complaints , management of complaint and grievance process, patient and family advocacy, ... **ESSENTIAL RESPONSIBILITIES** + Effectively triage, investigate, resolve and document complaints and grievances while ensuring adherence to the Patient Bill… more
- University of Rochester (Rochester, NY)
- …pre-litigation matters, including but not limited to defense of agency charges and complaints filed with the EEOC, the NYS Division of Human Rights, the Department ... as recruitment and termination, compensation, leaves of absence, accommodations, complaints of harassment and discrimination, performance management, benefits, policy… more
- Nissha Medical Technologies (Buffalo, NY)
- …Complaint Specialist in Buffalo, NY! This role is responsible for managing complaints related to both medical and industrial products, ensuring compliance with ... and root cause analysis. This role also includes investigating and resolving complaints , preparing regulatory reports, and serving as a back-up for Document Control… more
- Duquesne Light Company (Pittsburgh, PA)
- …a Customer Relations Associate specializing in customer experience recovery and escalated complaints , you will play a pivotal role in ensuring customer satisfaction ... customer issues that come through various surveys and handling escalated complaints from other customer service channels. Your excellent communication skills,… more
- Bridgestone Americas (Huntsville, AL)
- …time)_ + Personally handles customer needs in areas of sales, service, complaints , adjustments, etc. + Contacts customers, particularly in service department, to ... and contributes with personal attainment. + Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager. + Directly handles… more