- AON (Alpharetta, GA)
- …service to our customers by initiating benefits, answering questions, and handling complaints for Debt Cancellation programs + Initiate benefits (claims) and process ... as needed. + Document details of customer's inquiries and/or complaints and the actions taken to resolve their issues...as needed. + Document details of customer's inquiries and/or complaints and the actions taken to resolve their issues… more
- State of Massachusetts (Boston, MA)
- …products. The Division also investigates and responds to consumer inquiries and complaints , enforces state insurance laws and regulations, and provides the public ... provide information about the Massachusetts insurance market and investigate formal complaints filed with the Division. Staff obtain additional information from all… more
- Lactalis American Group Inc. (Londonderry, NH)
- …Data Specialist will also assist in the investigation of consumer complaints , maintain customer portals, respond to quality-related inquiries, and help ensure ... feedback to identify improvement opportunities for product superiority. + Calculate Complaints per Million Units (CPM) monthly and annually. + Consolidate and… more
- MyFlorida (Tallahassee, FL)
- …and the Internal and External Grievances, including, EEOC and FCHR complaints and collective bargaining grievances. The position is responsible for processing ... reports. + Conducting assigned investigations and responses to formal and informal complaints , including internal, EEOC and FCHR complaints and collective… more
- MyFlorida (Tallahassee, FL)
- …of Florida from fraud, and serves as the agency's point-of-contact for complaints and inquiries; provides the public with information on the Attorney General's ... and resources; and provides meaningful help to consumers toward resolving complaints through referrals and informal mediation when appropriate. During declared… more
- MyFlorida (Tallahassee, FL)
- …Unit Your Specific Responsibilities: + Analyzes and processes medical/allied health complaints consisting of Code 15 Reports (Hospital, Nursing Home & Assisted ... Living Facility), civil malpractice settlements, civil complaints , hospital disciplinary reports, internet prescribing/unlicensed storefront pharmacies and consumer … more
- Stony Brook University (Stony Brook, NY)
- …using case management systems to track and document reports and complaints . Experience conducting interviews in a professional or investigative capacity. Relevant ... be responsible for the initial intake and assessment of reports and complaints related to equal opportunity and discrimination involving protected classes, as… more
- Northwell Health (Sleepy Hollow, NY)
- …Customer Experience Assistants. Investigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ... department. *Investigates and collects patient information regarding a variety of complaints or grievances from patients, families, and visitors. *Interacts with all… more
- Clark County, NV (Las Vegas, NV)
- …various management projects as assigned. Responsibilities include receiving consumer complaints from customers of various utilities (ambulance, solid waste, internet ... providers, telecommunication providers, etc.), maintaining logs of complaints and resolutions, and keeping records of franchise meetings and contracts. This… more
- MyFlorida (Fort Lauderdale, FL)
- …service delivery practices, training and technical assistance, researching provider related complaints , ensuring providers who are not in compliance submit and ... alerts are addressed within required timeframes. Follow up on any provider complaints received. Ensure any identified client health and safety issues are immediately… more