- AIG (Atlanta, GA)
- …+ Liaise with clients on regular bases to understand their needs, resolve client complaints and issues, develop new business, and to provide value + Review current ... customer trends, and competitors actions + Handle internal and client inquiries and complaints + Create sales strategies, action plans and budgets + Research and… more
- International Paper (Memphis, TN)
- …delivering Customer Excellence beyond product delivery, ensuring prompt resolution of complaints and effective management of any rejected or quality hold inventory. ... relationships to achieve high levels of satisfaction. + Receive and process customer complaints and credits using SAP CRM, collaborating closely with CTS, Sales, and… more
- US Bank (Irving, TX)
- …business line. Operations support multiple business lines, including claims, disputes, complaints , electronic payments and call center activities. The CAS Staff ... and written communication skills. + Knowledge of claims/disputes processing, complaints handling, payment services, call center operations and business processes.… more
- Vertiv Group Corp. (Anderson, SC)
- …problems to QA Engineers. + Measures cost of poor quality and number of customer complaints + Manages external complaints and handles RGA's. + Transfers all NCR ... corrective actions to FMEA critical controls and adds those controls to Groups control plan. + Ensures all associates in respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all… more
- Indy Gov (Indianapolis, IN)
- …coordination with other internal and external agencies. + Investigates questions and complaints regarding problems with permits or the permit process and coordinate ... methods to ensure proper review and issuance of all permits; evaluating complaints and recommending proper courses of action for resolutions and handling… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …limited geographic jurisdiction. Work involves patrolling an assigned area for response to complaints or calls and for detection of violations in the enforcement of ... Duties include apprehending observed violators committing offenses, investigating violations or complaints in order to assess and handle cases, collection and… more
- Federal Aviation Administration (Jackson, MS)
- …employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances ... and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action… more
- Trinity Health (Maywood, IL)
- …investigations, responding to complex and sensitive internal and external party complaints , and supporting collective bargaining processes. Adds value to the ... investigating and responding to formal internal and/or external sourced colleague complaints , handling and responding to colleague grievances for both union and… more
- Geisinger (Danville, PA)
- …+ Reports all patient safety incidents or issues, patient and family complaints , serious events, environmental hazards immediately to supervisor. + May have access ... patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints . Work is typically performed in a clinical environment.… more
- RK Mechanical (Denver, CO)
- …+ Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach ... + Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach… more