- WM (San Juan, PR)
- …+ Monitor and maintain shipment status via computer system. + Respond to customer complaints in a timely manner. Investigate and solve issues with shipments for both ... + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding his/her attention. + Provide timely and… more
- South Suburban Parks and Recreation (Littleton, CO)
- …in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner. + Correct or inform supervisor of ... any facility hazards; communicate issues/ complaints to supervisor as needed. + Attend and participate in staff meetings, trainings, and orientations. + Travel… more
- State of Michigan (Detroit, MI)
- …under strict timelines and in accordance with law, policy and operational procedures. Complaints regarding the welfare of children will be entered into the Michigan ... Statewide Automated Child Welfare Information System (MiSACWIS). Complaints regarding the welfare of adults will be entered into the Michigan Adult Integrated… more
- Dairy Farmers of America (Winthrop, MN)
- …+ Serve as the point of contact for customer related issues, complaints , or inquires + Manage plant complaint investigations ensuring a thorough, effective, ... tact and professionalism + Able to respond courteously and efficiently to inquiries, complaints , and requests + Able to interpret and apply company policies + Able… more
- Transdev (Roxbury, MA)
- …for the operation of service. + Investigates accidents, unusual occurrences, and complaints for the purpose of filing appropriate reports as well as providing ... work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Accountable for all "essential duties and… more
- Army National Guard Units (Camp Murray, WA)
- …awards when appropriate and approves within-grade increases. Hears and resolves employee complaints and refers serious unresolved complaints to higher level ... management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious disciplinary matters. Recognizes and takes action to correct situations posing a… more
- SUNY Upstate Medical University (Syracuse, NY)
- …metrics and develop improvement initiatives as needed; Ensure all patient complaints are handled effectively to attain maximum patient satisfaction. May include ... directly handling complaints related to facility or support staff under the Practice Manager; Assure appropriate supervision of clinical staff, address/document… more
- Grundfos (Katy, TX)
- …complex orders to completion. + Handle and resolve escalated customer order complaints . + Responsible for resolving customer billing disputes (RMA, Credits etc.) + ... for department recording and collection of customer interaction details, comments, and complaints in the CRM system. + Interacts with other functional departments… more
- Washington Suburban Sanitary Commission (WSSC) (Silver Spring, MD)
- …information at community outreach meetings, ensures public service is maintained and complaints are promptly addressed on all projects + Works closely with customers ... impacted by construction, including those who have complaints related to any construction project and determines proper corrective actions to resolve the issue or… more
- Travel + Leisure Co. (Chicago, IL)
- …and direct calls utilizing proper etiquette. Receive guest requests and/or complaints and ensure that appropriate actions have been taken. Communicate with ... via telephone and two-way radio in order to resolve guest request and/or complaints . Distributing guest and staff mail and messages as necessary. Balancing all cash… more