- ITW (Solon, OH)
- …manuals and visual aids for warehouse personnel + Investigate shipper and consignee complaints related to lost, short, or damaged merchandise and perform root cause ... analysis + Perform spot checks on orders to ensure accuracy and resolve issues with internal and external customers + Assist with rework projects allocated to retail customers + Operate OEM check weigh stations as required + Incorporate a strong Quality… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …monthly quality management reports. Follows up and resolves customer service complaints and documents appropriately. Initiates steps to prevent reoccurrence of ... errors or poor service. Practices universal precautions, barrier protection methods, infection control and isolation procedures to ensure a safe work environment. Instructs and monitors staff adherence to safety guidelines. Documents safety issues on monthly… more
- Trinity Health (Livonia, MI)
- …offer solutions, and participate in their resolution. Tracks errors and complaints to assist with process improvement activities. Participates in professional ... development programs and professional organizations to grow in understanding of the various regulations and legislation of the health care industry as appropriate. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive… more
- Aston Carter (Sanger, CA)
- …completeness and accuracy, and expedite new information. + Handle customer complaints and solicit feedback through customer satisfaction processes. + Enhance ... customer relationships by maintaining specific call patterns and visiting customers. + Regularly communicate with sales personnel regarding activities and inventory management. Essential Skills + 2 to 4 years of customer service experience. + Understanding of… more
- Robert Half Office Team (Detroit, MI)
- …event space coordination. * Respond to employee and guest inquiries or complaints , providing solutions with a customer-focused approach. * Utilize Microsoft Office ... Suite to perform administrative duties, including scheduling, creating documents, and managing communications. * Collaborate with vendors to ensure smooth delivery of goods and services. * Follow safety and emergency procedures to maintain a secure environment… more
- Eversource Energy (Hadley, MA)
- …Liaison for regulatory, executive, and Government Affairs complaints related to metering **Technical Knowledge/Skill/Education/Licenses/Certifications:** _Technical ... Knowledge/Skill:_ * Ability to communicate effectively, including the ability to follow detailed written instruction * Strong electrical background, including the ability to interpret and follow schematics and electrical diagrams\. * Electrical license… more
- University of Rochester (Rochester, NY)
- …attendance records. + May assist in disciplinary actions. + Handles patient complaints and inquiries, including correspondence. + Ensures patients are given prompt, ... courteous attention in person, by telephone or by letter. + Serves as liaison between immediate area and others in office and hospital. + Coordinates activities by attending and participating in meetings. + Confers with third-party representatives on a routine… more
- Southland Industries (Houston, TX)
- …Respond to customer inquiries and resolve or escalate customer concerns or complaints , as appropriate. + Assist with scheduling preventative maintenance calls per ... customer's scope of service and as directed by Service team supervisor. + Assist with managing the defect warranty process, ordering parts, maintaining sufficient inventory, scheduling, billing, and other duties as needed. + Collect daily technician timecards.… more
- UNC Health Care (Raleigh, NC)
- …patient care and operation of the department. Assists in addressing patient issues/ complaints related to care/service received. Serves as a point of contact between ... nurses, providers, and other team members. Delegates tasks to clinical, non-clinical, and volunteer staff as appropriate. 3. Assists in the development and implementation of clinical policies and procedures. Ensures that clinical nursing staff is adhering to… more
- Insight Global (Pensacola, FL)
- …community organizations for the New Palafox project * Field questions, manage complaints , document interactions, and City personnel * Develop and implement public ... information campaigns (flyers, emails, social media, newsletters) to keep stakeholders informed for citizens and business owners affected by construction * Plan, coordinate, and facilitate public engagement events, pop-up information stations, and on-site… more