- CVS Health (Austin, TX)
- …consultant meetings when required. + Understands and can respond to Executive complaints and appeals, Department of Insurance, Department of Health or Attorney ... General complaints or appeals on behalf of members or providers as assigned. **Required Qualifications** + Excellent verbal and written communication skills. +… more
- Robert Half Office Team (Boston, MA)
- …and onboarding support. * Address employee, guest, and coworker inquiries or complaints with professionalism and provide effective solutions. * Organize and oversee ... lbs. * Customer service experience with a focus on resolving inquiries and complaints . * Familiarity with basic security and emergency protocols in a workplace… more
- PruittHealth (Augusta, GA)
- …to company policies and procedures. 4. Assists in reporting and resolving complaints and grievance from residents, families, visitors and partners. 5. Balances ... privacy, property and civil rights, including the right to wage complaints . * Complies with corporate compliance program. * Reports job-related functions/tasks… more
- IHG (Los Angeles, CA)
- …other service needs or special handling. GUEST EXPERIENCE + Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, ... complaints , disturbances or dissatisfied clients. RESPONSIBLE BUSINESS + Perform administrative duties such as typing proposals, letters, contracts, etc. Collect… more
- Baylor Scott & White Health (Mckinney, TX)
- …following established policies and procedures in order to resolve patient complaints and concerns. Resolves immediate patient needs by contacting appropriate BSWH ... family feedback on services provided by BSWH. Documents and reports complaints , concerns and compliments to involved departments and administration. Assists patient… more
- Vanderbilt University Medical Center (Hendersonville, TN)
- …working directly with patients and their families to discuss any questions, complaints , comments, or suggestions. In addition, he/she advocates for patient in ... resolution of concerns and complaints . . KEY RESPONSIBILITIES TECHNICAL CAPABILITIES Our professional administrative functions include critical supporting roles in… more
- IHG (San Diego, CA)
- …peak arrival/departure periods GUEST EXPERIENCE . Respond to guest concerns or complaints . Communicate any outstanding guest requests or issues to management that ... may require additional monitoring or follow-up. . Assign rooms to all reservations each day . Upgrading members based on elite IHG Rewards status . Balancing inventory . Sending out pre-arrival upgrade notifications . Coordinate distribution of welcome… more
- St. Peters Health (Helena, MT)
- …with service as measured by satisfaction scores; responds to and resolves complaints . + Patient Care: Works with Laboratory, Medical, and Nursing staff to ... foster collaborative relationships and ensure consistent and integrated approach to providing services. + Policies, protocols, and Safety: Works collaboratively with Technical Laboratory Supervisors, Phlebotomy Coordinators, Client Services, Pathologists,… more
- Logan Health (Kalispell, MT)
- …to the Patient Relations program: triages, oversees, and escalates patient complaints to appropriate leadership per policy, assists with implementation of ... programmatic development to perform customer service recovery, identify risk, and mitigate poor experiences, serves as chair of the Grievance Committee. + As applicable to the Print Shop: performs design and layout services and performs quality control on… more
- OhioHealth (Mansfield, OH)
- …established quality customer service standards. Informs management of patient complaints or other service concerns. Maintains confidentiality in all communications. ... 5% Identifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department managers, and office staff regarding needs. 5% Identifies and implements problem solutions. Participates in department… more