- BJs Wholesale Club (Independence, KY)
- …member relations issues, including conflict resolution, corrective actions, and complaints . + Fosters a positive and collaborative relationship between leadership ... and team members. + Acts as an ambassador for BJ's Wholesale Club's culture and purpose, promoting an inclusive and engaging work environment. Benefits Administration: + Manages all aspects of team member benefits including open enrollment, communication of… more
- First Horizon Bank (Raleigh, NC)
- …performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. **QUALIFICATIONS:** To perform this job ... successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. High school diploma or GED… more
- IHG (Lakewood, WA)
- …or conferences as needed or requested. . Respond to guest concerns or complaints . Communicate any outstanding guest requests or issues to management that may require ... additional monitoring or follow-up. . Promote teamwork and quality service through daily communications and coordination with other departments. . Perform other duties as assigned such as running daily reports, eg the cancellations, bookings, or arrivals… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …a patient's care. + Works collaboratively with management to remedy or escalate patient complaints . + Covers for front desk and other back-office staff as needed. + ... Provides basic support for the training of new PCCs and other administrative staff as needed. + Completes precertification authorizations as required. + Other duties as assigned. **MINIMUM QUALIFICATIONS:** + High school diploma or GED required; 12 months of… more
- Penn Medicine (Philadelphia, PA)
- …with Patient and Guest Relations Department in any cases of patient/client complaints . * Ensures that staff understands and demonstrate service recovery commitment. ... * Ensures staff has access to and implements service recovery tools as appropriate. * Manages media calls, except in unusual circumstances, and then notifies the on-call Public Affairs and Marketing representatives. * Collaborates with the Hospital Social… more
- Brighton Health Plan Solutions, LLC (Westbury, NY)
- …and all policies and procedures. + Report and document any concerns, complaints and/or issues with direct supervisor. + Demonstrates a kind, caring, sympathetic ... and positive attitude with all customers and fellow employees. + Perform Ad-Hoc projects and support departmental initiatives as needed. Essential Qualifications + Superior oral and written communication skills. + Strong PC skills (Excel is a must). +… more
- Ascension Health (Tulsa, OK)
- …allied health staff practice and performance, including patient injuries, complaints , compliments, claims, qualityindicators and other risk-related data. + ... Coordinate the medical staff's professional performance evaluation and peer review programs in a manner that fulfills the mission and goals of the organization while complying with regulatory andaccreditation standards related to performance improvement,… more
- East Boston Neighborhood Health Center (MA)
- …customer service + Knowledge of "red flag"/urgent symptoms + Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs + ... Follows the check in/registration guidelines + Follows check out guidelines + Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol + Monitors waiting rooms + Process UDS, Privacy Notice, Consent to Bill/Treat… more
- AdventHealth (Hinsdale, IL)
- …and allied health staff practice and performance, including patient injuries, complaints , compliments, claims, quality indicators and other risk-related data. + ... Coordinates the medical staff's professional performance evaluation and peer review programs in a manner that fulfills the mission and goals of the organization while complying with regulatory and accreditation standards related to performance improvement,… more
- Avera (Freeman, SD)
- …and answer incoming phone calls regarding billing/charge questions, credit terms or complaints . + Responsible for verification of billing accuracy. + Review and ... initiation of appeal information when appropriate. + Assist the Staff Accountant to accelerate cash flow and improve department productivity. + Participate in continuing education programs and professional activities in revenue cycle and healthcare finance. +… more