- dsm-firmenich (Princeton, NJ)
- **Senior Specialist - Customer Experience** **Princeton, NJ** **Band J** We're looking for a Senior Specialist - Customer Experience, to manage end-to-end client ... client forecast and attend Demand Planning Reviews. + Process customer complaints /inquiries related to returns, credit requests and non-conformances. Liaise with… more
- Celestica (Tucson, AZ)
- …OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Specialist **SAP Short Name:** SPE **Job Title:** Customer Program Management ... Specialist **Job Code:** SPE-OPS-CPM **Job Level:** Band 08 **Profile-Holding:**...reporting occurs. + Receives and resolves customer issues and complaints . Monitors the impact on inventory of order changes.… more
- Northwell Health (Lake Success, NY)
- **Req Number** 166857 Job Description Investigates internal and external complaints and provides corrective and preventive actions in conjunction with lab ... and recommends quality and/or process changes. Job Responsibility Investigates complaints , implement solutions in conjunction with lab management Maintain, track… more
- University of Miami (Coral Gables, FL)
- …department customer service call handling targets. Provides timely resolution to complaints ; research expressed concern and evaluates options to remedy complaints ... attending benefits fairs, etc. Identifies trends in employee inquiries and complaints and proposes systemic solutions to reduce repetitive issues. Educate employees… more
- Robert Half Accountemps (Miami, FL)
- …Responsibilities: * Manage customer accounts by addressing inquiries, resolving complaints , and ensuring high-quality service. * Handle escalated issues, including ... executive-level complaints and matters raised by media or legal representatives....roles. * Strong problem-solving skills, especially in handling escalated complaints and sensitive customer issues. * Ability to work… more
- Abbott (Morgantown, WV)
- …phone and on-site support to proactively maintain product performance or resolve customer complaints for hardware; software; and reagent issues. + Level I support is ... and Abbott business needs.. + Record accurate and timely documentation of customer complaints and the action taken to resolve the concern. + Plan and prioritize… more
- ThermoFisher Scientific (Wilmington, NC)
- …We manage medical information inquiries, document adverse events and product complaints , report product launches, prepare standard responses to inquiries and develop ... and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents… more
- Bank OZK (Little Rock, AR)
- …products and services, intake consumer loan application(s), responding to customer complaints , and processing customer requests. Essential Job Functions + Primarily ... may require information on Bank products and services, responding to customer complaints , and processing customer requests. + Greets customers on the telephone… more
- City of New York (New York, NY)
- …LEB, including reception duties, mail and correspondence, and docketing and service of complaints . - Prepare and submit reports and forms in accordance with agency ... all duties as needed to advance the work of the LEB. HUMAN RIGHTS SPECIALIST (COMM - 55018 Qualifications 1. A baccalaureate degree from an accredited college plus… more
- Staples (Ontario, CA)
- …with customer service to expedite and manage high touch customer requests, research complaints , and resolve issues. + Provide support and backup for operations ... specialist role in other departments as needed. + Provide support and backup in various warehouse functional areas as needed. + Direct associate concerns to… more