- Penn Medicine (Lancaster, PA)
- …or appropriate parties to provide services. Effectively manages general patient complaints concerns in a professional manner, escalating more complex issues to ... supervisor manager as needed. + Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations. + Refers patient to appropriate person for questions regarding; collections, insurance coverages, and… more
- Library of Congress (Washington, DC)
- …feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and ... develops work improvement plans, recommending personnel actions as necessary. The incumbent ensures that OCIO coordinates and communicates with OCIO IT Tower Owners and agency program and business units to develop and assess substantive agency IT acquisition… more
- AECOM (University Park, PA)
- …and diseases in the work area. + Investigates accidents, injuries, and complaints concerning hazards in the workplace. + Recommends improvements in processes, ... design, procedures and operating equipment to minimize hazards. + Develops and conducts employee training, emergency preparedness and assures the quality of programs. + Provides regulatory interpretation and technical advice. + May act as a lead role for a… more
- DriveTime (Mesa, AZ)
- …redemption, or retrieving personal property + Assist customers with concerns/ complaints during repossession process by actively listening and assessing details ... to provide resolutions + Communicate with recovery vendors and auctions to verify personal property and vehicle release details + Process and submit personal property/vehicle release paperwork to recovery vendor or auction in a timely manner + Monitor payment… more
- Federal Aviation Administration (Philadelphia, PA)
- …hears and resolves group grievances and serious employee complaints ; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves ... awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives.… more
- University of Utah Health (South Jordan, UT)
- …include patient scheduling requests, sending provider messages, customer inquires, complaints and feedback calls. + Performs other administrative or clerical ... duties and projects as assigned by the manager. **Knowledge / Skills / Abilities** + Ability to provide excellent customer service and a willingness to go above and beyond to meet the needs of the customer. + Demonstrated excellence in verbal and written… more
- Dairy Farmers of America (Santa Ana, CA)
- …in executed tasks . Able to respond courteously and efficiently to inquiries, complaints , and requests . Able to communicate clearly and effectively, both verbally ... and in writing . Able to interact positively and work effectively with others (interpersonal skills) . Able to multi-task and organize own work activities . Must be able to read, write and speak English An Equal Opportunity Employer **Pay Range** $25 - $27 /… more
- Defense Health Agency (Falls Church, VA)
- …include advising/counseling employees, performance management, hearing/resolving grievances/ complaints , effecting disciplinary measures, etc. Provide authoritative ... guidance in the interpretation and application of laws, policies, regulations and directives regarding a wide spectrum of Federal HR functions. Direct/conduct studies to improve program processes, execute strategic initiatives, and develop personnel policies… more
- Penn Medicine (Lancaster, PA)
- …for emergent, urgent and non-urgent calls. + Effectively manages general patient complaints concerns in a professional manner, escalating more complex issues to ... clinical staff, or registration leadership as needed. + Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations. + Refers patient to appropriate person for questions regarding; collections,… more
- Paychex (West Henrietta, NY)
- …to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies and ... procedures. Builds knowledge of the organization, processes, and customers. Responsibilities + Delivers quality service to Paychex clients via phone, email, chat, and other avenues + Follows up on outstanding items to issue completion in compliance with… more