- CHS Inc. (Shipman, IL)
- …inventory, forklift operation, and general maintenance. + Promptly report any customer complaints , repair or maintenance needs, or safety concerns to supervisor. + ... Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. + Follow all company policies,… more
- ManpowerGroup (Salem, OR)
- …and warranty claims accurately using internal systems + Resolve customer complaints by identifying root causes and offering effective solutions or escalating ... when necessary + Provide accurate information about products, services, and company policies + Maintain and update customer records in CRM or ERP systems + Track and follow up on open issues to ensure timely resolution and customer satisfaction + Collaborate… more
- Truist (Arlington, TX)
- …Client and Branch Advisors serve as client advocates, tracking client complaints and feedback regarding Truist, our teammates, products, and vendors. **ESSENTIAL ... DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. 1st Level Escalation POC for… more
- ITW (Troy, OH)
- …service team targets and call/email handling quotas + 10% Handle customer complaints , provide appropriate solutions and alternatives within the time limits; follow ... up to ensure resolution + 5% Work with cross functional teams to improve processes and productivity **Qualifications** + High school diploma or GED + 4-6 years customer service experience. + Proficient with Microsoft Office Products to include Outlook, Word,… more
- HCA Healthcare (Lone Tree, CO)
- …+ Utilizes systems to quality process/standards around sanitation + Reports customer complaints to appropriate supervisor. People + Foster a culture of commitment to ... the HCA vision, mission, and values of the organization. + Participate in team and individual employee training. Growth + Participate in training with other members of the Food Service department staff to further develop/advance within the industry. Finance +… more
- Heidelberg Materials US, Inc. (Glen Mills, PA)
- …with specifications/targets + Heavy engagement with QC Techs on testing, customer complaints , statistical tracking + Perform hands-on lab work as required + Must ... be available as required for nights/weekends + Engage with Operations, Sales and Construction on product quality, bid specifications, etc. + Annual update of state required PennDOT QC plans, also ensure compliance throughout year + Oversite of daily DOT… more
- Robert Half Accountemps (Warren, NJ)
- …of customer accounts, ensuring accurate and timely handling of requests and complaints . * Coordinate and prioritize daily tasks for the account management team ... to meet service level objectives. * Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress. * Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency. *… more
- KeyBank (OH)
- …in relation to moderate complex billing inquiries, service requests, suggestions and complaints from customers + Uses some independence of thought to resolve basic ... issues, and refers more complex problems to supervisors or other experts. + Recommends and implements programs to solve routine issues, contributes to work flow or process change and redesign, and forms a foundational/basic understanding of the specific… more
- GROWMARK, Inc. (Garner, IA)
- …soil testing, crop scouting and other programs, follows up on customer complaints , and seeks a reasonable "win/win" resolution. Ensures the credit worthiness of ... customers, quotes prices and credit terms, and prepares sales contracts for orders obtained. Promotes the use of credit programs as a sales tool and helps provide the required information to establish credit. OTHER JOB FUNCTIONS Responsible for maintaining the… more
- Cabela's (CA)
- …assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working ... environment for all associates. + Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: + identifying and evaluating customers' needs + making product recommendations based off of this analysis, +… more