- Catholic Health Initiatives (Houston, TX)
- …+ Monitors member's compliance with scheduling and keeping PCP and specialist appointments identifying patterns of nonadherence and coordinates scheduling of needed ... Social Worker or program manager based on the situation. + Concerns or complaints + Research and recommend appropriate follow-up and or corrective measures +… more
- NANA Regional Corporation (Suffolk, VA)
- …requirements, track and submit all required CDRLs, and supervise the quality specialist . + Manages customer satisfaction program: respond to customer complaints , ... conduct customer follow-up on work performed, track programs statistics. + Subject matter expert on quality management concerns: track USG QASP, meet with QAEs and COR, track all non-conformances and corrective action plans. + Develops metrics to track… more
- American Packaging (Rochester, NY)
- …monthly. + Works closely with Customer service manager and Customer Planning Specialist to ensure total supply chain flows without disruption. + Solve problems, ... reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability… more
- Allied Universal (Richardson, TX)
- …be keyed or verified + Investigate and professionally resolve inquiries and complaints that require Management level intervention + Assist with review and completion ... are met or exceeded + Perform the work of the Security Intervention Specialist /Customer Service Representative in order to meet high volume demands when necessary +… more
- Air Group LLC (Whippany, NJ)
- …premier HVAC-Plumbing-Electrical company is looking for a full-time Customer Service Specialist to join our team of dedicated professionals. This position reports ... leads by discovering customers' interests and preferences. * Handle customer complaints , provide appropriate resolutions and alternatives, and follow up to ensure… more
- Penn Medicine (Philadelphia, PA)
- …collaborating in problem resolution rather than finding blame. + Manage patient/client complaints and provide timely follow up to ensure satisfaction. + Ensure that ... Based Nursing Practice: + In collaboration with Clinical Nurse Specialist , shares/disseminates to Nurses, and other clinical leaders, research-based clinical… more
- State of Massachusetts (Tewksbury, MA)
- …self-injurious behaviors resulting in serious injury. * Works with Clinical Nurse specialist in reviewing and analyzing falls in the psychiatric units. Presents ... team/./ * Assists/Conducts 10-day fact finding or Administrative Reviews on patient complaints related to medical/medication issues./ / * Other related duties as… more
- Air National Guard Units (Kingsley Field, OR)
- …The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and ... needs of customers. Conducts in-depth analyses of system usage, user complaints , traffic interruptions, hardware and software capabilities, and other relevant… more
- Adelante (Goodyear, AZ)
- …perform all functions of the roles supervised such as Medical Assistant, Medical Specialist and/or Front Office role. The Medical Assistant Supervisor will meet all ... are treated courteously by all staff + Document and resolve patient complaints + Establish and maintain effective working relationships and communication with… more
- University of Rochester (Albany, NY)
- …of health review requirements (OSHA), professional license, DEA, sanctions, NPDB, complaints , and adverse information regarding quality of care. In collaboration ... Medical Services Management upon hire preferred + Certified Provider Credentialing Specialist (CPCS) upon hire preferred The University of Rochester is committed… more