- Mass Markets (Las Cruces, NM)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution... resolution as needed + Ensure first call resolution through problems solving and effective call handling +… more
- Mass Markets (Las Cruces, NM)
- …evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call handling. + Research systems to… more
- NVIDIA (Santa Clara, CA)
- …and/or cloud datacenter development/deployment + Strong leadership in matrixed collaboration, conflict resolution , and consensus-building. + Proven expertise in ... into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales. + Provide horizontal leadership… more
- CVS Health (Denver, CO)
- …Listening * Customer and Community Engagement * Consumer Behavior * Negotiation and Conflict Resolution * Emotional Intelligence * Time Management * Digital ... services (eg, immunizations and Health Hub services) o Support customer complaint resolution o Ensure closing the loop of feedback with customers in myCustomer… more
- MetLife (Oriskany, NY)
- …Strong verbal and written communication skills. * Proven customer service and conflict resolution abilities. * Analytical skills for interpreting, evaluating ... In office once a month for meetings Key Responsibilities: Investigation & Resolution * Conduct thorough investigations of complaints and grievances, including issues… more
- University of Miami (Miami, FL)
- …the bedside or in the moment to the Senior Specialist. + Utilize conflict resolution skills, exercise proper judgment, and understand departmental and ... each case to the appropriate individual(s) or department(s) for resolution . The Patient Experience Specialist will collaborate with clinical...up with the patient and family member with the resolution of the case. + Contribute to team goals… more
- University of Michigan (Ann Arbor, MI)
- …capability of the following interpersonal skills: team building, teamwork coaching, conflict resolution , communication. + Proven project planning, goal ... customer issues and escalations, dispatches staff as needed for resolution + Perform daily rounding and staff observations to...Follow up on all customer service opportunities and provides resolution in a timely fashion + Conducts daily staff… more
- USAA (San Antonio, TX)
- …knowledge of residential construction. + Demonstrated negotiation, investigation, communication and conflict resolution skills. + **Ability to travel 50-75% of ... vendors and internal business partners to facilitate highest complexity claims resolution . May also involve external regulatory coordination to ensure appropriate… more
- Trinity Health (Des Moines, IA)
- …outcomes. * Conducts performance evaluations. * Provides counseling and/or conflict resolution regarding unresolved performance issues, demonstrating effective ... issues to Director in a timely manner and represents the Director in problem resolution when the Director is unavailable. 8. Manages team projects by empowerment and… more
- Compass Group, North America (New York, NY)
- …Develop and deliver site-specific training programs to enhance leadership capabilities, conflict resolution , and policy awareness. + Facilitate training sessions ... point of contact for employee concerns, promoting open communication and early resolution of workplace issues. + Partner with union representatives and regional HR… more