- Henry Ford Health System (Detroit, MI)
- …and understanding how to use patient satisfaction/Press Ganey data). * Facilitates conflict resolution , ensuring equitable and consistent handling of patient ... concerns; Work collaboratively with clinical and nonclinical leaders to resolve complaints and grievances according to organizational policy and within regulatory guidelines. * Works in collaboration with Quality/Risk Specialists, Finance, Insurance, Corporate… more
- Cengage Group (Wichita, KS)
- …focused. **De-escalation & Customer Advocacy:** + Use emotional intelligence and conflict - resolution techniques to de-escalate tense or emotionally charged ... across multiple systems, browsers, and applications. **Problem Solving & First-Contact Resolution :** + Identify issues quickly, determine the underlying cause, and… more
- E&J Gallo (Modesto, CA)
- …and acts as a strong role model. + Demonstrates strong negotiation and conflict resolution skill. + Broad knowledge of principles, practices, and procedures ... and investigating security incidents with a focus on timely, effective resolution . You'll monitor emerging SAP security trends and recommend practical enhancements… more
- US Air Force Academy (Air Force Academy, CO)
- …negotiating, coalition building, interest-based bargaining, advocacy, mediation, and conflict resolution techniques sufficient to interact appropriately ... management. Knowledge of the methods and techniques of fact finding, analysis, and resolution of complex problems and the development of concrete action plans and/or… more
- Air Education and Training Command (Keesler AFB, MS)
- …negotiating, coalition building, interest-based bargaining, advocacy, mediation, and conflict resolution techniques sufficient to interact appropriately ... management Knowledge of the methods and techniques of fact finding, analysis, and resolution of complex problems and the development of concrete action plans and/or… more
- Insight Global (Round Rock, TX)
- …time management and multitasking abilities. . Strong attention to detail and conflict resolution skills. . Intermediate proficiency in Microsoft Office ... with Finance, DBS, and IT to ensure accurate account setup and issue resolution . Data Integrity and System Management Maintain Oracle account data accuracy. Monitor… more
- University of Iowa Community Credit Union (Ankeny, IA)
- …skills. + Ability to motivate teams and meet sales goals. + Skilled at conflict resolution and managing team dynamics. + Capable of delivering feedback ... or member concerns, acting as the first point of contact for issue resolution . + Promote employee engagement and morale. + Drive branch performance by monitoring… more
- PulteGroup (Carmel, IN)
- …to manage warranty/customer service processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively + Knowledge of ... Manager II will triage warranty service requests with homeowners and manage the resolution of their concerns until completion. The CCM II will assist with managing… more
- NTT DATA North America (Yonkers, NY)
- …with ticketing/reporting systems; ServiceNow experience strongly preferred. Strong organizational, conflict resolution , and multitasking skills. Ability to lift ... critical issues and coordinate with leadership or external vendors for urgent resolution Cross-Coverage & Support Serve as backup to the Infrastructure & IDF… more
- Medtronic (Northridge, CA)
- …goal setting; planning and organizing teamwork; ability to addressdifficult situations; conflict resolution ; resource constraint and problem solving. + Prior ... and issues are accurately documented, regularly updated, and tracked to resolution . + Contribute to continuous improvement of program managementinitiatives within… more