- State of Indiana (Indianapolis, IN)
- Enterprise Contact Center Deputy Director Date Posted: Sep 10, 2025 Requisition ID: 465280 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling ... agencies achieve business objectives and innovation. Role Overview: The Enterprise Contact Center Deputy Director plays a pivotal leadership role in overseeing… more
- Walmart (Bentonville, AR)
- …**What you'll do ** Qualification: - Minimum of 6 months to 1 year Contact Center or Customer Service experience - Please note, this position requires availability ... with stakeholders as needed. Supports customers and associates with live contact related questions process restricted account actions per policy provide concessions… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Job Title:** Contact Center Workforce Planning Assoc III **Position Overview:** The Contact Center ... Workforce Planning Assoc III plays a critical role in optimizing contact center operations. This position is responsible for advanced scheduling, forecasting,… more
- Help at Home (Chicago, IL)
- …on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily operations of the ... contact center, ensuring customers are receiving the highest level...customer issues and serve as an escalation point for contact center agents including BPO partner. Analyzing contact… more
- AbbVie (North Chicago, IL)
- …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will act ... as a consultant to contact center leadership, providing complex information with broad operating...workforce management platform within the AbbVie Complete Access (ACA) contact center. Responsible for the development of the capacity… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Utility Billing to join our team in CHICAGO, ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer service and contact center… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, objectives, initiatives, and ... standards. Additionally, the Leader researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance… more
- Fiserv (Frisco, TX)
- …on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in building ... and supporting core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Service Technology stack. + Integrate leading-edge AI solutions… more
- Fiserv (Alpharetta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in building ... and supporting the core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 78849 Posted On 08/20/2025 **Job Overview** SC Data Center, Inc., an affiliate of ... direct marketing catalog and e-Commerce companies-is seeking a **Director of Contact Centers** to lead our customer experience strategy and operations. This… more