- M&T Bank (Williamsville, NY)
- …complex problems as appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring throughout the new ... banking/financial services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services… more
- Athene (West Des Moines, IA)
- …inclusive and dynamic work environment at our various locations. Purpose: As a Contact Center Representative, you will be our front line of outstanding service! Our ... to market-sensitive, sophisticated inquiries from clients and financial professionals. Contact Center Representatives receive extensive customer service training, product,… more
- Adecco US, Inc. (Phoenix, AZ)
- Adecco is hiring for High Volume Contact Center Agents in Phoenix, AZ. Weekly pay starting at **$** **18.00** per hour. As a High-Volume Contact Center Agent, ... you will handle a wide range of claims, correspondence, and escalations while ensuring adherence to team goals and Service Level Agreements. You will be responsible for answering inbound and outbound calls, processing email, chat and callback interactions.… more
- University of Virginia (Charlottesville, VA)
- …them updated on various aspects of their visit. This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound and outbound ... appropriate information * Simple scheduling * Adheres to the service line Contact Center metric standards **MINIMUM REQUIREMENTS** Education: High School Graduate or… more
- TXNM Energy (Albuquerque, NM)
- Customer Experience Advisor ( Contact Center) Location: Albuquerque, NM, United States Job ID: 6089241 Date Posted:Sep 10, 2025 **POSTING DEADLINE** This position ... with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at ###. more
- Northland Area FCU (Alpena, MI)
- We are seeking a dedicated Contact Center Representative to provide exceptional service to credit union members through phone and electronic communication. This role ... Qualifications Desired: Previous credit union, financial institution, member service, call/ contact center, sales or other related experience. If you are passionate… more
- US Bank (West Saint Paul, MN)
- …three or more years of related experience **Skills Should Include** + Experience in Contact Centers, AWS Contact Lens, AWS Amazon Q, AWS Agent Evaluation + ... Experience with JIRA **Preferred Skills/Experience** + Ability to collaboratively develop and evolve a product backlog + Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work + Solid understanding of the… more
- Hackensack Meridian Health (Edison, NJ)
- …volume. In addition, this position also serves as the central point of contact for supervisors and senior management as related to service level information and ... field or equivalent work experience. + Minimum of 1 year of experience in a contact center environment OR a current active Patient Access Center team member with 6+… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Service Representative** **Location:** **Williamsville, NY** **Work Arrangement:** This is an 100% on-site position for the first 3 months -** **Job ... of 1 year's customer service, sales or related experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment Ready to… more
- Humana (Indianapolis, IN)
- …needs).** + The initial 120 days of employment as an Indiana Medicaid Contact Representative 2 constitute an appraisal period. This Appraisal Period is essential to ... before applying to other Humana opportunities outside the Indiana Medicaid Contact Center Team. **Preferred Qualifications:** + Associate or Bachelor's Degree +… more