- Aston Carter (Middle River, MD)
- Job Title: Contact Center AssociateJob Description The Contact Center Associate supports operations by providing first-level assistance via ticketing, email, and ... and processes. + Escalate unresolved customer issues to the Contact Team Leader or Manager. + Build strong customer...with Oracle/Salesforce and data entry. + 5+ years of contact center experience. Additional Skills & Qualifications + Experience… more
- University of Miami (Medley, FL)
- …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the ... UHealth Connect Contact center and will be responsible for supporting functions...The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access… more
- Pearl Interactive Network (Richmond, VA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are ... is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in...job. Be the voice that makes a difference! The ** Contact Center Agent** is responsible for answering inbound calls… more
- ManpowerGroup (Brooklyn, OH)
- …Tiedeman Road - Brooklyn, Ohio 44144 Thank you for your interest in our Contact Center Specialist opening in Business Banking. **Location** : Please note - you must ... the shift and shift bids. **About The Job:** In a financial services contact center environment, the Service Specialist II will receive inbound service calls from… more
- Veterans Affairs, Veterans Health Administration (Denver, CO)
- …Office of Integrated Veteran Care (IVC). Incumbent serves as a Contact Representative under the Customer Service Directorate. Responsibilities The primary function ... of the Contact Representative position is advising, counseling, reviewing applications and claims and/or responding to requests regarding business process for all… more
- Hawaii Pacific Health (Honolulu, HI)
- …call is the first step toward accessing our health care services. The Contact Center's friendly staff supports and promotes the organization's physician and services ... you could be a Customer Service Representative in our Contact Center, where you will help to ensure that...years of experience in a position with external customer contact in a health care setting or sales/marketing experience.… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …are seeking a dynamic and passionate individual to join our team as the Manager, Contact Center Quality. In this role, you will have the opportunity to develop and ... in customer service, and shape the future of our contact center operations. If you are a strategic thinker...deliver exceptional experiences to our customers! The **Manager of Contact Center Quality** oversees the quality assurance programs for… more
- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized ... contact center environment, interacting with patients, families and clinical...questions, concerns or problems with a focus on first contact resolution, providing exceptional customer service, striving to anticipate… more
- Amazon (Atlanta, GA)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most ... to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty. About the team Why AWS?… more
- Regions Bank (Hattiesburg, MS)
- …system. **Job Description:** At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are going through the foreclosure process ... as the sole point of contact for the borrower until their financial hardship is...**Primary Responsibilities** + Acts as a direct point of contact for delinquent or imminent default borrowers and assists… more