- Olmsted Center for Sight (Buffalo, NY)
- Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent(s) to work part time schedule. This position works in a ... + Answer and document all incoming calls in accordance with Contact Center procedure + Learn contract specific protocols to facilitate performance goals… more
- CalSTRS (Sacramento, CA)
- Job Posting: Contact Center Analyst State Teachers' Retirement System JC-492695 - Contact Center Analyst STAFF SERVICES ANALYST $3,861.00 - $6,276.00 per ... think critically on their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the… more
- Navient (Frankfort, KY)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee the configuration and customization of contact center software to align with… more
- AbbVie (North Chicago, IL)
- …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will ... act as a consultant to contact center leadership, providing complex information with broad operating latitude. Responsible for effectively administering the… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
- Needham Bank (Needham, MA)
- …analyst and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, ... contact center technology support, scheduling/staffing, , employee and customer satisfaction...perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES + Defines contact center strategy and leads the implementation… more
- Wawa, Inc. (IA)
- …: 2nd Shift 4:00 PM - 8:00 PM (20 hours/week, 7-day availability) At Wawa, our Contact Center Representatives are the friendly voice, on the other end of the ... store Associates and customers reach out to for a multitude of needs. Our Contact Center Representatives are proud to be part of our beloved brand that is… more
- Walmart (Bentonville, AR)
- …** Qualification: - Pay rate: $19/hour - Minimum of 6 months to 1 year Contact Center or Customer Service experience - Please note, this position requires ... techniques and tools to identify and break down business problems related to contact center operations. Suggests alternative approaches solutions for contact … more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the daily operation, ... configuration, and optimization of the organization's contact center systems. This role ensures systems such as call routing, workforce management, customer… more