- New York State Civil Service (Albany, NY)
- …information, assistance, and technical support; or being a member of a taxpayer contact center and involved in the resolution of taxpayer inquiries requiring ... in-depth knowledge of the tax law.*Your transcript must provide the course names, the number of semester credit hours earned, the grade, and the name of the accredited college/university attended. Only courses with the word accounting, auditing, or taxation… more
- Amalgamated Bank (Washington, DC)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working… more
- US Tech Solutions (IL)
- …clinical healthcare and previous pharmaceutical industry experience. Pharmaceutical industry contact center experience preferred. + Demonstrates ability to ... lead project work. Proven success in results-driven process management. + Core knowledge of Industry regulations (ICH, FDA, EMEA, MHRA). + Demonstrates strong attention to detail and problem-solving skills + Demonstrates strong verbal communication skills with… more
- Banner Health (Phoenix, AZ)
- …giving injections, educating our patients and working hand in hand with our customer contact center to ensure seamless communication for our customers and their ... scheduling need. **Location:** 1435 S. Alma School Rd. with travel to other local clinics **Clinics** : Banner Med Grp (1435 S Alma School Rd), Banner Med Grp (17900 N Porter Rd), Banner Med Grp (3943 S. Mercy Rd.) Banner Med Grp (4530 E Ray Rd, Suite 150)… more
- Bank of America (Richmond, VA)
- …resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging ... environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions,… more
- Brady Corporation (Salt Lake City, UT)
- …What You'll Be Doing: + Provide prompt and efficient service in a busy contact center environment. + Understand, develop and assist in sales growth by ... establishing high levels of customer confidence and positive customer relationships. + Responsible for customer interaction and relationship management within own assigned account base and as an escalation point for customers. This includes but is not limited… more
- Sacramento Credit Union (Sacramento, CA)
- …*Oversees consumer loan production, for loans originated through branch offices, internet, Contact Center , and indirect loan partners. + *Oversees loan servicing ... processes, including loan corrections and modification requests, in accordance with the credit union's policy and procedures and all regulatory mandates. + Ensures loans are underwritten in accordance with the credit union's policy and procedures. Reviews loan… more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- …monitoring, evaluation, and performance management and coaching.* Experience in monitoring contact center activities (volume, staffing, CSAT data, and KPIs).* ... Must be positive and self-motivated with the ability to change priorities on demand. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of… more
- REMOVERY LLC (Columbus, OH)
- …+ Effectively articulate Removery's financing options to clients + Partner with the Contact Center and in-studio Laser Associate to ensure seamless and superior ... client experience + Maintain detailed client records, manage follow-up processes, and ensure client satisfaction + Lead studio team in understanding KPIs, targets, and reporting for goal achievement + Handle administrative tasks, manage bookings, and maintain… more
- V2X (Fairdale, KY)
- …of Microsoft Office (Excel, Word and PowerPoint) Desired Skills: + 2 years of Contact Center /Help Desk or customer service experience + Previous ATMP Help desk ... experience Required Education: + High school diploma or equivalent Work Location: Louisville, Kentucky V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that… more