- Bank of America (Pennington, NJ)
- …a FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and ... resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will… more
- Cambridge Savings Bank (Waltham, MA)
- …escrow analysis, etc. + Assist branch personnel, Commercial Loan Administration, and Customer Contact Center with commercial Loan inquiries. + Monitor and work ... daily exception reports, including department and individual tickler reports. + Assist in the management of the Bank's participation portfolio, including funding, tracking of payments received, sending remittances, and responding to questions of partner banks.… more
- ITW (Baltimore, MD)
- …service is a plus. + Prior leadership or supervisory experience. + Knowledge of contact center operations and best practices is a plus. **PHYSICAL DEMANDS & ... WORK ENVIRONMENT** _The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals… more
- Capgemini (El Paso, TX)
- …your rights as an Applicant - https://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Contact Center , Strong Verbal/Written Skills Attention ... to detail Problem solving Critical thinking PC Proficient - Ability to us multiple systems and screens Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and… more
- State of Georgia (Fulton County, GA)
- …for assigned health and/or dental carriers. Review, respond and/or resolve escalated Contact Center inquiries and appeals reported by consumers, agents, and ... private-sector partners. Partner with assigned carrier(s) and internal team members to resolve issues identified in the monthly enrollment reconciliation files to ensure accuracy of consumer accounts. Coordinate with the agency's Administrative Procedures… more
- Truist (Charlotte, NC)
- …content material for adult learners. 4. Thorough knowledge of branch and/or Contact Center operational procedures, policies, etc. 5. Proficiency in Computer ... Applications (Skype/Web Ex, MS Office, Excel and Power Point), Technical, Interpersonal, Problem Solving and ability to work efficiently across multiple platforms. 6. Highly developed written and verbal communications (including grammar and spelling). 7.… more
- Truist (Charlotte, NC)
- …content material for adult learners. 4. Thorough knowledge of branch and/or Contact Center operational procedures, policies, etc. 5. Proficiency in Computer ... Applications (Skype/Web Ex, MS Office, Excel and Power Point), Technical, Interpersonal, Problem Solving and ability to work efficiently across multiple platforms. 6. Highly developed written and verbal communications (including grammar and spelling).… more
- Erickson Living (Baltimore, MD)
- …including Cisco Unified Communications + Administering Webex suite of services to include Contact Center and Control Hub + Managing analog voice gateways, ATAs, ... and video conference room equipment + Managing SIP trunks, T1 PRIs, analog lines (FXO/FXS), and other telecom network protocols + Monitoring and testing telecom network performance and analyzing statistics and logs + Prioritizing and resolving telecom… more
- TTEC (Irvine, CA)
- …TTEC's award-winning employment experience. As a **Customer Service Representative - Retail or Contact Center ** working **onsite** in **Irvine, CA** , you'll be ... a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work(R) certification in the United States says it all! This position requires that you reside within… more
- Roehl Transport (Marshfield, WI)
- …customer-facing position in retail or food service or those who have worked in a contact center environment. The Wage: You will receive a competitive salary and ... you are eligible for a variable compensation bonus. Additionally, we provide medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education. The Company: Roehl Transport was… more