- RTX Corporation (Cedar Rapids, IA)
- …people management activities across all business lines. + Manage day to day Contact Center operations across all service channels including phone calls, emails, ... trends. + Maximize the utilization of technology, automation, ai, self-service functions for contact center tools including case management, IVR, HR Core and… more
- Access Dubuque (Dubuque, IA)
- …Employment Professionals Delivery Route Driver Express Employment Professionals Director of Contact Center Operations Colony Brands, Inc. **Share this Job** ... Bartender | Part-Time | Grand River Center **Grand River Center ** 1 Positions...confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required. + Contact… more
- Amazon (Atlanta, GA)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect,...or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible ... of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and… more
- Mass Markets (IN)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Astellas Pharma (Northbrook, IL)
- …transformation, and secure operation of our global network infrastructure and enterprise contact center technologies. This strategic leadership role will be ... (voice, IVR, CTI, omnichannel). + Lead digital transformation of the contact center through the deployment of: -AI-driven voice and sentiment analytics -Virtual… more
- Mass Markets (Las Cruces, NM)
- …local, on-site position and requires employees to report to work at our Jacksonville contact center . To be considered for this role, you must complete a ... or federal government experience is a plus + Experience working in a contact center environment is a plus. + Graduation from an accredited two-year or four-year… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible ... of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and… more
- Sony Pictures Entertainment (Culver City, CA)
- … Center work queue in real time using industry established standards for contact center performance + Adjust staffing levels and assignments to meet changing ... in: + Security technology (Access control systems, etc.), call center operations and contact , center ...control systems, etc.), call center operations and contact , center management software, visitor management, security… more
- Amazon (Dallas, TX)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect,...or Azure Bot Service) at enterprise scale in a contact center environment - 2+ years hands-on… more